ESDAISY CARINO
BRONX,NY
Summary
Administrative professional with a background in office operations, scheduling, hiring support, and communication coordination. Brings a steady approach to team support, customer service, and MS Office tasks, with a focus on keeping daily work organized and responsive.
Overview
16
16
years of professional experience
Work History
Administrative Support Team
Macy's
08.2021 - Current
- Streamlined scheduling to improve accuracy and efficiency in appointments.
- Managed communications distribution to facilitate timely responses across teams.
- Facilitated hiring processes, coordinating HR functions effectively.
- Managed office operations to provide effective administrative support.
- Assisted with various team projects to meet goals., supporting team objectives.
Shift Supervisor/Server
Tacombi Flatiron
04.2018 - 03.2020
- Coordinated with staff to deliver seamless dining experiences, promptly resolving issues to enhance customer satisfaction.
- Delivered food and beverages, ensuring high-quality service and customer satisfaction.
- Trained new employees, fostering a collaborative and skilled team environment.
- Handled customer inquiries via phone, ensuring clear communication and timely service.
- Monitored compliance with industry standards to uphold operational integrity and ensure safety.
Assistant Manager/Server
Nanooosh
06.2010 - 09.2018
- Coordinated daily schedules, employee shifts, and time-off requests to ensure adequate staffing.
- Assigned duties to employees and tracked their progress to meet service standards.
- Ensured compliance with health and fire regulations for food preparation, serving, and building maintenance in dining facility.
- Counted cash at the end of the shift and managed bank deposits.
- Facilitated transportation of products to and from worksite to maintain inventory levels.
Education
B.S. - Science
Lehman College
Bronx, NY06-2017
Skills
- Customer Service (Expert), Communication, MS Office, Adaptability, Conflict Resolution, Team Leadership, Budget Tracking, Training, Scheduling
- Team Leadership
- Budget Tracking
- Attention to detail
- Data Entry
- Problem solving
- Adaptability
- Conflict Resolution
Personal Information
Title: Administrative Assistant
LANGUAGES
English (Native), Spanish (Native).
Timeline
Administrative Support Team
Macy's
08.2021 - Current
Shift Supervisor/Server
Tacombi Flatiron
04.2018 - 03.2020
Assistant Manager/Server
Nanooosh
06.2010 - 09.2018
B.S. - Science
Lehman College