Eseh Omoghibo
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Supervisor
Hudson News, United Nations Gift Centre
12.2022 - 08.2024
- Assist in leading the store team by setting a positive example.
- Trained new employees on operational procedures and company policies to enhance team performance.
- Handle escalated customer customer concerns and resolve issues professionally.
- Perform safe drops and bank deposits in accordance with policy.
Supervisor
I LOVE CHICAGO, INC.
07.2018 - 09.2019
- Oversee store opening and closing procedures.
- Supervised daily operations, ensuring efficient workflow and optimal staff performance.
- Trained and mentored team members to enhance service delivery and operational standards.
- Monitored sales trends, adjusting merchandising strategies to improve customer engagement.
Customer Service Associate
Walgreens
05.2015 - 06.2017
- Provided exceptional customer support, resolving inquiries and complaints in a timely manner.
- Operate the cash register and handle all types of transactions (cash, credit/debit, returns, etc.)
- Educated customers on product features and benefits, enhancing overall shopping experience.
- Work as part of a team to meet sales goals and ensure excellent customer satisfaction.
Education
No Degree - Human Resource Development
Indiana State University
Terre Haute, IN05.2027
Skills
- Training and mentoring
- Goal oriented
- Attention to detail
- Complex Problem-solving
- Staff management
- Multitasking
Certification
NHA-Certified Pharmacy Technician (NHA-CPhT)
Timeline
Supervisor
Hudson News, United Nations Gift Centre
12.2022 - 08.2024
Supervisor
I LOVE CHICAGO, INC.
07.2018 - 09.2019
Customer Service Associate
Walgreens
05.2015 - 06.2017
No Degree - Human Resource Development
Indiana State University
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