Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
Work History
Chief of Staff to COO
NYC Health + Hospitals - MetroPlus Health
03.2021 - Current
Provides oversight of program implementation including all activities, outputs, and outcomes related to project management and administration, including reporting, budget development and monitoring, financial transactions, tax reconciles, execution of project plans, and project performance
Hands-on web-based application development experience
Functional knowledge of HTML5, JavaScript and SQL, object-oriented coding methodologies
Demonstrate understanding of different software development life-cycle methodologies
Hands-on experience with relational database design and implementation
Special Project: Worked from inception within a team to implement and manage Maximo software, an enterprise tool for asset management (EAM) and maintenance automating all aspects of maintenance operations, including equipment history, scheduling, preventive maintenance, work orders, labor and expense tracking, procurement and reporting
Walk all units on project daily to monitor activities and assist in future planning
Assist in obtaining permits or approval of revisions
Perform quality control duties and responsibilities regarding the work being performed
Project material submittals and maintain records of approvals at the jobsite
Training and Development Manager
Updated employee records with compliance training; coordinated and scheduled employee training
Determining key performance indicators and how to measure team performance
Provides strategic leadership and technical, operational, financial, and managerial leadership for successful implementation of project activities
Ensures that the program is technically sound, evidence-based, and consistent with funder and stakeholders
Oversees the selection and training of qualified program staff, assigning clear roles and responsibilities, providing effective supervision, and managing performance to ensure efficient operations
Ensures the project produces the specified results in the annual workplan(s) to the required standard of quality and within the timeline and budget parameters
Oversees budget pipeline development and budget monitoring
Conducts monthly reviews to ensure accountability of all project activities as well as the accurate and timely reporting of financial deliverables and obligations
Project management, organizational development, pre-service education, in-service training, capacity building, and collaboration among Government, partners, and stakeholders.
Confidential Secretary / FIELD INSPECTOR
New York City Transit / MTA BUS
04.2015 - 01.2017
Monitored all expenditures of 5 depots within authority to ensure compliance with budgetary requirements
Ensured all maintenance and transportation personnel received mandatory training; monitored employee activity and ensured all personnel were current with operational procedures
Monitored probationary operators, yard- bus service, and worked closely with maintenance to ensure the availability of buses
Special Project: Worked from inception within a team to implement and manage Maximo software, an enterprise tool for asset management including equipment history, scheduling, preventive maintenance, work orders, labor and expense tracking, procurement and reporting
Test all critical characteristics per Specification Check Lists using appropriate tools and record results
Maintain and Document all results in relevant databases
Report findings and coordinate material disposition
Collect, sort, and analyze inspection data to identify deficiencies and overall trends and patterns which may adversely impact the quality and safety
Support Warehouse Personnel on material quality and identification
Conduct benchmarking to recommend the implementation of best practices to drive higher quality and safety
Provide recommendations and assist in implementing corrective actions to improve the quality.
Project Specialist
Abacus Corporation
12.2011 - 03.2015
Created detailed summary and graph reports and prepared correspondence from dictation extrapolating content from documents
Identify conflicts in construction progress and communicate them to project team for resolution
Excelled in role demonstrating initiative and ability to work independently under little direction while observing attention to detail providing administrative support to Executive Management
Training and Development Coordinator: Updated employee records with compliance training; coordinated and scheduled employee training
Schedule subcontractors, consultants, and vendors in critical path to ensure timely completion.
Education
Double bachelor’s in business administration and computer science -
University of Australia
Double bachelor’s in business administration and computer science -
York College
Skills
Advanced Microsoft office
Typing 85 WPM
QuickBooks
PeopleSoft
Oracle
Maximo
Concur
Encore
Word
Excel
PowerPoint
Access
Expensify
Salesforce
Tableu
Unified Time Keeping System (UTS) Kronos
VSR Systems
Multi-lingual fluency in English, Spanish, Italian, Hindi and Portuguese
Basic Russian
Timeline
Chief of Staff to COO
NYC Health + Hospitals - MetroPlus Health
03.2021 - Current
Confidential Secretary / FIELD INSPECTOR
New York City Transit / MTA BUS
04.2015 - 01.2017
Project Specialist
Abacus Corporation
12.2011 - 03.2015
Double bachelor’s in business administration and computer science -
University of Australia
Double bachelor’s in business administration and computer science -
York College
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