Esi Hysko
Brooklyn,NY
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
5
5
years of professional experience
Work History
Hostess
Empire Steak House
01.2023 - 03.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout the dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
Sales Lead Manager
Telecom Albania
01.2018 - 03.2021
- Expanded sales revenues by identifying opportunities and executing customized marketing plans.
- Educated clients on production and benefit protocols through in-depth training procedures.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Handled cash register operations and customer transactions to process payments.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Bachelor of Arts - Technical Arts
Universiteti Mesdhetar I Tiranes
Tirana Albania05.2022
Skills
- To-Go Order Preparation
- Check Payment Processing
- Guest Experience Management
- Price Memorization
Languages
English
Native or Bilingual
Timeline
Hostess
Empire Steak House
01.2023 - 03.2023
Sales Lead Manager
Telecom Albania
01.2018 - 03.2021
Bachelor of Arts - Technical Arts
Universiteti Mesdhetar I Tiranes
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