Summary
Overview
Work History
Education
Skills
Timeline
Generic

Esji Johnson

Phoenix,AZ

Summary

Knowledgeable Security Guard with solid background in maintaining secure environments. Proven track record of effectively managing access control, conducting thorough patrols, and resolving security incidents promptly. Demonstrated expertise in surveillance and risk assessment, ensuring safety and security of assets and personnel, and ability to coordinate with law enforcement and medical personnel, ensuring efficient response and public safety.

Overview

7
7
years of professional experience

Work History

Asset Protection Agent

Nordstrom Inc.
06.2025 - 09.2025
  • Monitored store surveillance systems to identify and prevent theft incidents.
  • Conducted regular audits of inventory and assets to ensure compliance with security policies.
  • Collaborated with law enforcement to report and investigate suspicious activities or thefts.
  • Developed training programs for staff on loss prevention techniques and emergency procedures.
  • Implemented strategic loss prevention initiatives that reduced shrinkage rates effectively.
  • Prevented company asset loss through surveillance, employee package checks, trash checks and enforcement of civil and criminal laws pertaining to retail security.

911 Dispatcher

Shawano County Sheriff
12.2024 - 05.2025
  • Monitored Police and Fire radios to provide assistance to responding personnel.
  • Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
  • Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
  • Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
  • Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
  • Collaborated with fellow dispatchers to maintain a cohesive team environment, fostering seamless communication during emergencies.
  • Assessed emergency requests and made quick judgment calls to determine appropriate action.
  • Managed high-stress situations with composure, providing reassurance to distressed callers while gathering crucial information for first responders.

Delivery Driver

OneLove Logistics
10.2024 - 12.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Lead Recruiter

QPS Employment Group
11.2022 - 08.2024
  • Verified candidates fit hiring manager's desired employee characteristics and qualifications through comprehensive screening process.
  • Built strong partnerships with external agencies to supplement internal recruiting efforts when needed.
  • Trained and mentored junior recruiters, enhancing team performance and success rates.
  • Led cross-functional projects aimed at improving overall recruiting operations within the organization.
  • Specialized in recruiting well-qualified Skilled candidates.
  • Met and excelled at company quota expectations
  • Conducted background checks, and drug screens

Security Professional

Thrivent
02.2020 - 11.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Excelled in phone call/customer service skillsets, providing excellent and quick results.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Recorded incident reports with detailed accounts of occurrences.
  • Monitored property and investigated areas of suspicion.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
  • Assessed ongoing risk factors and suggested improvements to senior management.
  • Monitored video surveillance feed and system alerts for suspicious activity.
  • Provided safety reports and data analysis to building managers to inform security processes.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Guided periodic property safety inspections and oversaw remedial action for potential hazards.
  • Performed guard duties by making judgment decisions within proper policy and procedures.
  • Oversaw credentialing activities for all employees, contractors and consultants.
  • Managed and supported organization-wide privacy and security management measures.
  • Established company-wide security best practices and protocols to mitigate risk of data breach.
  • Partnered with IT department members to minimize exploits on system coverage.

Security Officer

Securitas
03.2019 - 02.2020
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Patrolled and monitored premises in company vehicle, and by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Reported suspicious activities and persons to law enforcement.
  • Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Monitored employee activities, confirming compliance with security regulations.
  • Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
  • Permitted entry with escort for approved persons into secure locations.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
  • Contacted law enforcement in case of unauthorized persons, documents and materials.

Cashier

Menards
05.2018 - 02.2020
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Performed cash, card and check transactions to complete customer purchases.

Education

High School Diploma -

Johnson Creek High School
Johnson Creek, WI
06.2017

Skills

  • Computer-aided dispatching
  • Asset Protection skillsets
  • NCIC/CIB/FBI database utilization (Spillman)
  • 911 system information databases
  • Clear Communication Skills
  • CCTV Monitoring (ExaqVision)
  • Extensive CCURE Monitoring knowledge
  • Attentive and Observant
  • CPR Certified
  • Detailed Activity Logs
  • Investigative Skills
  • Safety and Security

Timeline

Asset Protection Agent

Nordstrom Inc.
06.2025 - 09.2025

911 Dispatcher

Shawano County Sheriff
12.2024 - 05.2025

Delivery Driver

OneLove Logistics
10.2024 - 12.2024

Lead Recruiter

QPS Employment Group
11.2022 - 08.2024

Security Professional

Thrivent
02.2020 - 11.2022

Security Officer

Securitas
03.2019 - 02.2020

Cashier

Menards
05.2018 - 02.2020

High School Diploma -

Johnson Creek High School

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