Julie Weeks
Pahrump,NV
Summary
Attentive Emergency Dispatcher bringing many years of experience prioritizing emergency calls to dispatch appropriate services. Calm, compassionate and kind professional with in-depth knowledge of multi-line telephone systems and basic office equipment. Skillful in handling high-tension, emergency situations while accurately relaying information to public safety personnel.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
Self-employed
02.2022 - Current
- Calculated quotes and educated potential clients on insurance options.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
911 Emergency Dispatcher
Las Vegas Fire And Rescue
01.2018 - 02.2022
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and units on duty.
- Read system maps and caller information, and documented details in system.
- Operated telephone and radio equipment to receive requests and reports from medical dispatch and firefighting crews.
- Followed established protocols for professional handling of emergency situations.
- Provided on-the-job training and coaching to develop new dispatchers.
Intermediate Medical Technician
Veterans Administration Hospital
01.2017 - 01.2018
Licensed Insurance Agent
Self-employeed
05.2013 - 01.2017
Education
High School Diploma -
Mayo High School
Rochester, MNSkills
- Information Gathering and Relay
- Computer-Aided Dispatching
- Information Intake
- Works Well Under Pressure
- Decision-Making
- Multitasking and Prioritization
- EMS Dispatch
- Computer Skills
- Active Listening
- Critical Thinking
- Able to type up to 50 wpm
Certification
- Licensed Insurance Agent
- Emergency Medical Dispatch
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Licensed Insurance Agent
Self-employed
02.2022 - Current
911 Emergency Dispatcher
Las Vegas Fire And Rescue
01.2018 - 02.2022
Intermediate Medical Technician
Veterans Administration Hospital
01.2017 - 01.2018
Licensed Insurance Agent
Self-employeed
05.2013 - 01.2017
High School Diploma -
Mayo High School
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