Summary
Overview
Work History
Education
Skills
Timeline
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Seneca Moore

Seneca Moore

Huntersville,NC

Summary

Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service.

Overview

6
6
years of professional experience

Work History

Licensed Insurance Agent

Baldwin Risk Partners
09.2022 - Current
  • Calculated quotes and educated potential clients on insurance options.
  • Obtained underwriting approval by completing application for coverage.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.

Insurance Sales Representative

GoHealth, Charlotte
10.2020 - 08.2022
  • Effectively sell health insurance plans and products to customers
  • Demonstrate excellent customer service, as the face of our business
  • Reviewed customer needs and financial means to determine appropriate policy offerings.
  • Maintained detailed records of customer information and policy sales.
  • Stayed in touch with clients to assess changing demands and offer new solutions.

Home Sales Manager

AT&T
02.2020 - 10.2020
  • Provide detailed weekly and monthly performance reports to the Regional Manager, including individual agent performance, sales opportunity results, customer feedback, and other data
  • Provide sales coaching, motivation, and training to sales agents
  • Provide customer with education about AT&T services such as Fiber, Wireless and Streaming content
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

Digital Media Ambassador/Video Production Specialist

AT&T
07.2019 - 01.2020
  • Coordinate video and photo shoots, production crews, and actors to achieve clients' creative vision, and organize production schedules and equipment, including lighting, camera, and sound
  • Edited and post-produced final video and audio collections for distribution
  • Created and presented project scripts and storyboards for client approval during pre-production, direct shooting, editing and duplication processes
  • Configured shots based on daily needs, weather and lighting conditions and available equipment
  • Increased brand awareness through creation of innovative print and digital productions for major publications.

Support Team Lead Manager

AT&T
03.2017 - 07.2019
  • Promoted customer retention by using exceptional interpersonal skills
  • Coached employees through day-to-day work and complex problems.
  • Performed customer negotiations to reach fair conclusion for both business and customer
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Reviewed customer requests, resolved questions and defined specifications before completing orders

Education

High School Diploma -

E A Laney High School
Wilmington, NC
05.1998

Skills

  • Client Needs Analysis
  • Claims Information Gathering
  • IncomeMax Software
  • Form Completion and Submission
  • Digital Asset Management
  • Film and Recording Review
  • Time Management
  • Story Editing
  • Shot and Scene Planning
  • Films and Recordings Direction
  • Live Broadcast Direction
  • Media Production

Timeline

Licensed Insurance Agent

Baldwin Risk Partners
09.2022 - Current

Insurance Sales Representative

GoHealth, Charlotte
10.2020 - 08.2022

Home Sales Manager

AT&T
02.2020 - 10.2020

Digital Media Ambassador/Video Production Specialist

AT&T
07.2019 - 01.2020

Support Team Lead Manager

AT&T
03.2017 - 07.2019

High School Diploma -

E A Laney High School
Seneca Moore