Esli M Salgado
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Responsible professional skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management ability.
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Overview
12
12
years of professional experience
Work History
Bartender /Restaurant Server
Maria Elena Ochoa
Queens, Ny
05.2016 - Current
- Mixed and served cocktails and beverages, enhancing customer satisfaction and promoting repeat business.
- Maintained cleanliness and organization of the bar area during service hours.
- Provided excellent customer service to enhance guest experience at the establishment.
- Assisted in training new bartenders on menu items and bar procedures.
- Handled cash transactions and processed payments efficiently at the register.
- Engaged with customers to build rapport, fostering loyalty and increasing repeat visits.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Resolved customer complaints in a professional manner.
- Managed bar area and developed cocktail menu, ensuring compliance with regulations while maintaining inventory and customer relationships.
Front Desk Assistant
James j kelly
Queens, Ny
10.2014 - 05.2016
- Greeted and assisted visitors, ensuring a positive and welcoming experience.
- Managed multi-line phone system, directing calls to appropriate departments.
- Scheduled appointments and coordinated meeting room logistics efficiently.
- Performed administrative tasks, including filing and data entry, to support office operations.
- Resolved customer complaints promptly, facilitating effective communication and ensuring satisfaction.
Education
Queens Vocational Technical High School
Queens, Ny Skills
Dedicated Bartender experienced in delivering genuine hospitality and exceptional service in bar environments Demonstrated ability to create specialty cocktails while contributing innovative ideas for new menus, enhancing customer satisfaction and maximizing revenue Collaborated effectively with team members to address customer needs in fast-paced settings, showcasing strong money handling, problem-solving, and time management skills
- Customer engagement
- Conflict resolution
- Attention to detail
- Training and mentoring
Languages
English
Elementary
Spanish
Elementary
Timeline
Bartender /Restaurant Server
Maria Elena Ochoa
05.2016 - Current
Front Desk Assistant
James j kelly
10.2014 - 05.2016
Queens Vocational Technical High School