Esmelin Mendez
Brooklyn,NY
Summary
Dedicated administrative individual with experience in bookkeeping, financial operations, customer service, and office support. skilled in maintaining accurate records, maintaining cash transactions, assisting with payroll, resolving customers' concerns and supporting daily operations in fast-paced environments. Organized, detail-oriented, and committed to providing excellent service while contributing to an efficient and collaborative workplace
Overview
2
2
Languages
2
2
years of professional experience
Work History
Bookkeeper front end
Western Beef Supermarket and Corporate Offices
Ridgewood, New York
07.2024 - Current
- Processed payroll for all staff members accurately and on time.
- Managed payroll processing and employee time tracking systems to ensure accuracy.
- Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing, and collections.
- Prepared bank reconciliations, managed field audits and reviewed accounting records for accuracy.
- Reviewed employee expense reports for compliance with company policies, ensuring adherence to financial guidelines.
- Organized financial records and documentation to support audits effectively.
- Reviewed purchase documents and company receipts for reconciliation with statements.
- Performed account analysis to identify discrepancies and improve accuracy.
- Assisted with the preparation of budgets and forecasts.
- Recorded all cash, checks, and transfers received for accurate financial tracking.
- Prepared bank deposits by verifying and balancing receipts, facilitating timely and accurate cash flow management.
- Reconciled computer reports with manually maintained ledgers.
- Ensured data accuracy by meticulously checking source documents against recorded entries.
- Entered data into multiple systems to maintain accurate records and streamline processes.
- Communicated financial policies and procedures to team members for clarity and compliance.
- Managed inbound and outbound phone calls to ensure excellent customer service.
- Assisted customers with inquiries and provided accurate information promptly.
- Collaborated with team members to resolve customer issues and improve service quality.
Education
Associate of Arts - Psychology
Borough of Manhattan Community College
New York, NY06-2028
High School Diploma -
East Williamsburg Scholars Academy
Brooklyn, NY 06-2024
Skills
- Payroll administration
- Bank reconciliation
- Account reconciliation
- Financial reporting
- Budget preparation
- Cash flow management
- Expense tracking
- Data entry
- Documentation and reporting
- Data analysis
- Attention to detail
- Time management
- Team collaboration
- Cross-functional teamwork
- Problem resolution
- Client support
- Customer relations
- Problem analysis
- Decision-making
- Staff training and development
- Multitasking
- Problem-solving abilities
- Accounting
- Bank statement reconciliation
- Relationship building
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Bookkeeper front end
Western Beef Supermarket and Corporate Offices
07.2024 - Current
Associate of Arts - Psychology
Borough of Manhattan Community College
High School Diploma -
East Williamsburg Scholars Academy