Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Esmeralda Chavez

Watsonville,CA

Summary

Energetic Banquet Server with high personal appearance standards and excellent customer service skills. Transports food without error and in accordance with health guidelines. Always prompt and ready to work, help team and exceed guest expectations.

Overview

30
30
years of professional experience

Work History

Banquet Server

Chaminade Resort and Spa
04.2025 - Current
  • Answered guest questions about event plans and food service choices.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Arranged linens and table settings according to seating plan and event theme.
  • Adhered to all health and safety regulations while serving food and beverages.
  • Worked with banquet manager to coordinate event set up and schedule.
  • Arranged food, utensils and condiments on trays to serve meals with necessary items.
  • Replenished condiments and other supplies at tables and service bars.
  • Maintained clean and safe work environment.

Janitor

JD Wireless
01.2020 - 04.2025
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.

Waitress Supervisor

Chaminade Resort and Spa
02.1996 - 08.2018
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.

Education

High School Diploma -

Aptos High School
06-1992

Skills

  • Food handling
  • Fine dining service
  • High volume dining
  • Safe food handling
  • Banquet hall set up
  • Food running
  • Post-event breakdown

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Banquet Server

Chaminade Resort and Spa
04.2025 - Current

Janitor

JD Wireless
01.2020 - 04.2025

Waitress Supervisor

Chaminade Resort and Spa
02.1996 - 08.2018

High School Diploma -

Aptos High School

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