Summary
Overview
Work History
Education
Skills
Skills And Certification
Timeline
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Esmeralda Hernandez

Fort Worth,TX

Summary

Organized, dependable and bilingual candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Front Office Coordinator

Endodontic Associates Of Fort Worth
05.2021 - Current
  • Enhanced patient experience by managing front office operations efficiently and professionally.
  • Streamlined appointment scheduling processes for improved patient satisfaction and reduced wait times.
  • Maintained a clean, organized, and welcoming reception area to create a positive first impression for patients.
  • Conducted insurance verification tasks accurately, ensuring proper coverage and minimizing billing errors.
  • Handled financial transactions responsibly, collecting copayments and processing payments with attention to detail.

Dental Assistant

Home Town Dental
02.2019 - 05.2021
  • Cleaned and sanitized instruments and equipment
  • Took patient X-rays
  • Assist doctor with procedure four-handed dentistry
  • Conducted patient cleanings
  • Charting and documenting.
  • Educated patients on proper oral hygiene techniques, promoting long-term dental health.

Sales Representative

MetroPCS
05.2017 - 07.2018
  • Completed forms in accordance with company procedures
  • Provided services to customers, such as order placement or account information
  • Answered telephones and gave information to callers, took messages, or transferred calls to appropriate individuals
  • Operated office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

Education

Dental Assisting Program -

The College of Health Care Professions
Fort Worth, TX
11.2018

High School Diploma -

Trimble Tech High School
Fort Worth, TX
06.2016

Skills

  • Insurance Verification
  • Customer Service
  • Front Office Management
  • Phone and Email Etiquette
  • Financial Reporting
  • Office Supplies Inventory Management

Skills And Certification

  • Customer/Client relations
  • Four Handed Dentistry
  • OSHA/HIPAA Compliance
  • Documentation and reporting
  • Instrument Sterilization
  • Treatment Planning
  • Dental office administration
  • Chair-side Assisting
  • Dental Terminology
  • Dental Equipment Maintenance

Timeline

Front Office Coordinator

Endodontic Associates Of Fort Worth
05.2021 - Current

Dental Assistant

Home Town Dental
02.2019 - 05.2021

Sales Representative

MetroPCS
05.2017 - 07.2018

Dental Assisting Program -

The College of Health Care Professions

High School Diploma -

Trimble Tech High School

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Esmeralda Hernandez