Alondra Chavez
Manhattan,IL
Summary
Highly motivated and responsible student with a strong desire to apply education and technical abilities in a professional setting. Skilled in using various software and applications, adept at handling challenging tasks and excelling in time management. Possessing a goal-oriented mindset, experienced in greeting and assisting a large number of customers, offering tailored recommendations based on their individual needs. Demonstrating expertise in creating visually appealing displays that drive sales, while also ensuring precise cash register transactions and meticulous record-keeping.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Office Coordinator
Lifestance Health
01.2024 - Current
- Handled financial transactions responsibly, collecting copayments and processing payments with attention to detail.
- Improved patient relations by proactively addressing concerns or complaints with professionalism and empathy.
- Supported administrative tasks such as filing, data entry, and document management to maintain an organized office environment.
- Managed high call volumes effectively, addressing patient inquiries and resolving issues promptly.
- Developed strong relationships with patients, providing empathetic support and assistance throughout their visit.
Administrative Assistant
Chubasco Lawn Sprinklers
04.2019 - 11.2023
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Handled confidential documents in an organized fashion according to established protocol.
- Scheduled appointments between clients and customers and internal staff members.
Pharmacy Technician
Walgreens
12.2019 - 08.2023
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Managed filing of prescriptions, both electronically and manually.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
Sales Associate
Sally Beauty Supply
06.2019 - 09.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Science - Ultrasound & Radiology
University of Saint Francis - Fort Wayne
Fort Wayne, IN2026
Associate of Applied Science - Ultrasound & Radiology
Joliet Junior College
Joliet, IL12.2022
Skills
- Medical Terminology
- Proficiency in Microsoft Office
- Appointment Scheduling
- Recordkeeping and Data Input
- Information Security
- Insurance Billing
- Order Verification
- Insurance Verification
- Patient Education and Counseling
- Bilingual
- Customer Service
- Customer service expertise
Certification
- Medical Terminology
- CPhT
Timeline
Front Office Coordinator
Lifestance Health
01.2024 - Current
Pharmacy Technician
Walgreens
12.2019 - 08.2023
Sales Associate
Sally Beauty Supply
06.2019 - 09.2020
Administrative Assistant
Chubasco Lawn Sprinklers
04.2019 - 11.2023
Bachelor of Science - Ultrasound & Radiology
University of Saint Francis - Fort Wayne
Associate of Applied Science - Ultrasound & Radiology
Joliet Junior College
- Medical Terminology
- CPhT
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