Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Esmeralda Lopez

Bradenton ,FL

Summary

Reliable and upbeat sales associates successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

2
2
years of professional experience

Work History

Sales Associate

Tommy Express
02.2025 - 06.2025


  • Maintained organized merchandise displays to attract customer attention and increase sales potential.
  • Processed transactions accurately using point-of-sale systems to ensure efficient checkout process.
  • Collaborated with team members to achieve daily sales goals and improve store performance.
  • Learned product features and benefits to provide knowledgeable assistance to customers.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Enhanced customer satisfaction by delivering outstanding service.
  • Engaged with customers to effectively build rapport and lasting relationships.

Sales Associate

Wawa
03.2023 - 11.2024
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Wrapped, boxed and weighed bakery department products.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Effectively handled problems in high-pressure settings with professionalism.

Cashier

Walmart
11.2023 - 08.2024
  • Adapted quickly to changing retail environments and customer needs during peak hours.
  • Supported inventory management by restocking shelves and conducting regular stock checks.
  • Engaged in continuous learning of company policies and procedures to uphold service standards.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Manatee High School
902 33rd Street Ct W Bradenton, FL

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Problem-solving
  • Multi-tasking strength
  • Cash handling
  • Relationship building
  • Client service
  • Upselling
  • Excellent people skills
  • Listening skills
  • Outgoing personality
  • Money handling
  • Flexible schedule
  • Stocking and receiving

References

Griselda Coronado Herrera

94117730610

2958 jeanin dr north port fl 34288

Timeline

Sales Associate

Tommy Express
02.2025 - 06.2025

Cashier

Walmart
11.2023 - 08.2024

Sales Associate

Wawa
03.2023 - 11.2024

High School Diploma -

Manatee High School

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Esmeralda Lopez