Summary
Overview
Work History
Education
Skills
Qualifications Summary
Languages
Timeline
Generic

Esmeralda Magana

Kyle,Tx

Summary

Bilingual Court Clerk with advanced-level Spanish skills. Offering over 20 years' experience in providing courtroom assistance. Adept with handling in-court exhibits, empaneling juries and providing interpretive services to facilitate court processes. Hardworking, organized and committed to achieving excellence in all tasks. Responsible City Clerk with a keen understanding of local ordinances and municipal rules and regulations. Strong bookkeeping, public administration and accounting talents. Gifted at maintaining records, issuing licenses and validating official records. Superb computer, interpersonal and verbal and written communication skills.

Overview

23
23
years of professional experience

Work History

Court Clerk

Municipal Court
07.2023 - Current
  • Prepared court documents for filing in alignment with established protocols to support compliance.
  • Streamlined intake procedures for new cases, allowing faster assignment to appropriate judicial personnel.
  • Assisted court in scheduling hearings, meetings and other events to support seamless operations.
  • Managed confidential information securely, upholding the integrity of the court system.
  • Processed financial transactions for fines, fees, and other court-related costs accurately and efficiently.
  • Reduced clerical errors by implementing quality control measures when handling sensitive information.

Security Guard

City of Austin
11.2021 - 07.2023
  • Responsible for the safety of building occupants and visitors by performing Closed Circuit Television (CCTV) and surveillance cameras.
  • Respond to emergencies in a timely manner and provide emergency management leadership
  • Knowledge on building alarms, access cards, and security key inventories
  • Write reports on incidents, such as equipment or damaged property
  • Patrol premises to prevent and detect signs of intrusion and ensure security of doors and gates
  • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.

Assistant Supervisor

Allied Universal
01.2019 - 11.2021
  • Ensure the safety and security of building occupants and visitors
  • Verified that items are addressed correctly, marked with the proper postage, and in suitable condition for processing
  • Adhere and protect the company's assets relative to theft, assault, fire, and other safety issues
  • Examine shipments contents and compare with records, such manifest, invoices, or orders.
  • Recommended changes to policies and procedures to maximize team efficiency and productivity.

Monitor 1

Corrections Corporation of America
01.2018 - 01.2019
  • Booked inmates into the facility and processed inmates for release
  • Established healthy relationships and maintained professional boundaries with resident offenders in the institution
  • Conducted routine and emergency head counts
  • Made rounds at specified intervals and conducted head counts and roll calls
  • Prepared, processed, and maintained forms, reports, logs, records, and activity journals
  • Inspected work sites and inmates' automobiles for contraband, cleanliness, and safety.
  • Worked closely with fellow staff members in developing and implementing educational and recreational activities.

Psychiatric Nurse Assistant

Austin State Hospital
05.2016 - 01.2018
  • Provide direct patient care including telemetry monitoring
  • Record and maintain patient information, such as vital signs, eating habits, behavior, progress notes, treatments, or discharge plans
  • Listen and provide emotional support and encouragement to psychiatric patients
  • Complete physical checks and monitor patients to detect unusual or harmful behavior and report observations to professional staff
  • Serve meals or feed patients needing assistance or persuasion
  • Restrain or aid patients as necessary to prevent injury.

Debt Collector

Municipal Services Bureau
01.2016 - 04.2016
  • Monitored and notified considerable risk accounts while establishing and adjusting credit limits based on analysis of the financial and credit reports
  • Managed delinquency cycle, including past due collection calls, skip tracing, outside collections agency coordination, and litigation activities
  • Record information about the financial status of customers and status of collection efforts
  • Locate and monitor overdue accounts, using computers and a variety of automated systems
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.

Head Cashier/Receiving

The Home Depot
02.2007 - 09.2015
  • Served as a cashier and exhibited superior customer service to retain and attract new business
  • Oversaw daily office administration and operations while developing and implementing internal policies and procedures for employees
  • Oversaw daily service issues in a timely manner
  • Oversaw a team of twenty-six cashiers with positive reinforcement
  • Encouraged development of new cashiers with positive reinforcement
  • Worked in the shipping/receiving department
  • Maintain and review computerized or manual records of purchased items, costs, deliveries, product performance, and inventories
  • Worked as a Bookkeeper and audit the money coming in and out of the establishment.

Supply Specialist

United States Army/ Military/ Hanau Germany
05.2001 - 11.2004
  • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards
  • Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas
  • Examine and inspect stock items for wear or defects, reporting any damage to supervisors
  • Receive and count stock items, and audit record data manually or on the computer
  • Mark stock items, using identification tags, stamps, electric marking tools, or other labeling equipment
  • Used Mobe3 WMS And Wireless Warehouse in a box
  • Stock record/ warehouse functions pertaining to receipt, storage, and distribution
  • Audit equipment records and parts
  • Establish and maintain stock records and other documents, such as inventory, material control, accounting, and supply reports
  • Manage activities related to strategic or tactical purchasing, material requirements planning, controlling inventory, warehousing, or receiving
  • Develop and implement purchasing and contract management instructions, policies, and procedures
  • Study sales records and inventory levels of current stock to develop strategic purchasing programs that facilitate employee access to supplies.

Education

Diploma -

Patterson High School
Patterson, CA
06.1998

Criminal Justice -

Modesto Junior College
Modesto, CA

Automated LOG CRS -

Ft Lee Quartermaster School
Fort Lee, VA

Skills

  • Calendar Management
  • Schedule Management
  • Filing systems
  • City code knowledge

Qualifications Summary

  • Experience reconciling shipping inventories and tracking incoming as well as outgoing packages.
  • Analytical thinker who can raise the quality and accuracy of performance, cost, and parts data through improved maintenance management.
  • Requisition and store shipping materials and supplies to maintain inventory of stock.
  • Enthusiastic, creative, and willing to assume increased responsibility.
  • Able to acquire skills quickly and successfully take on new challenges.
  • Adapt at accomplishing multiple tasks simultaneously and working well under pressure.
  • Studied sales records and inventory levels of current stock to develop strategic purchasing programs that facilitate employee access to supplies.
  • Bilingual: Read, write, and speak Spanish.

Languages

Spanish
Native or Bilingual

Timeline

Court Clerk

Municipal Court
07.2023 - Current

Security Guard

City of Austin
11.2021 - 07.2023

Assistant Supervisor

Allied Universal
01.2019 - 11.2021

Monitor 1

Corrections Corporation of America
01.2018 - 01.2019

Psychiatric Nurse Assistant

Austin State Hospital
05.2016 - 01.2018

Debt Collector

Municipal Services Bureau
01.2016 - 04.2016

Head Cashier/Receiving

The Home Depot
02.2007 - 09.2015

Supply Specialist

United States Army/ Military/ Hanau Germany
05.2001 - 11.2004

Diploma -

Patterson High School

Criminal Justice -

Modesto Junior College

Automated LOG CRS -

Ft Lee Quartermaster School
Esmeralda Magana