Esmeralda Marisol Ponce Ramirez
Reno,NV
Summary
My name is Esmeralda Marisol Ponce Ramirez. I'm a nursing student in the Orvis School of Nursing at the University of Nevada, Reno. I graduated in May 2021 with a double major in International Business with a focus in Finance and Economics. I perform well at managing multiple tasks while maintaining a positive mindset. I'm self-motivated, dedicated, and a dependable applicant. Most importantly, I'm caring and compassionate.
Overview
8
8
years of professional experience
1
1
Certification
Work History
House Cleaner
Tahoe Mountain Cleaning
06.2016 - Current
- Operated washing machines and dishwashers to clean linens and dishware.
- Hand-dusted and wiped down furniture, fixtures, and window sills to keep areas clean and comfortable.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming and mopping floors, making beds, cleaned kitchens, scrubbed toilets, baths, and showers, and restocking bathroom items.
Medical Scribe - Pediatric Unit
Urology Nevada
05.2023 - 09.2023
- Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Aided in the continuation of care for patients by clearly documenting follow-up instructions and scheduling future appointments as needed.
- Maintained accurate and complete medical records to comply with regulations and standards.
- Supported physicians with comprehensive chart documentation,
- Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
- Communicated with healthcare providers to clarify information and resolve issues.
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Translated for non english speaking patients.
Part Time Package Center Supervisor
UPS
09.2020 - 09.2022
- Resolved conflicts between team members and addressed complaints or grievances.
- Developed and implemented strategies to improve team productivity and efficiency.
- Coordinated with transportation partners to optimize delivery routes, reducing transit time and fuel consumption costs.
- Facilitated clear communication between team members, ensuring smooth operations and timely deliveries.
- Identified issues, analyzed information and provided solutions to problems.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Barista
Starbucks
11.2018 - 08.2020
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Restocked display cases with arrangements to promote specialty food items like bagels and muffins.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Created wide variety of hot and cold drinks with consistent positive customer satisfaction scores.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and addressing their needs.
- Skilled at working independently and collaboratively in a team environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Education
Bachelor of Science - Nursing
University of Nevada - Reno
Reno12.2024
Bachelor of Science - International Business Management - Finance
University of Nevada - Reno
Reno, NV05.2021
Bachelor of Science - International Business Management - Economics
University of Nevada - Reno
Reno05.2021
Honors Diploma -
Incline High School
Incline Village, NV06.2019
Skills
- Customer Service
- Multitasking and Prioritizing
- Relationship Building
- Team Support and Collaboration
- Bilingual - Spanish and English
Certification
- BLS
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Scribe - Pediatric Unit
Urology Nevada
05.2023 - 09.2023
Part Time Package Center Supervisor
UPS
09.2020 - 09.2022
Barista
Starbucks
11.2018 - 08.2020
House Cleaner
Tahoe Mountain Cleaning
06.2016 - Current
Bachelor of Science - Nursing
University of Nevada - Reno
Bachelor of Science - International Business Management - Finance
University of Nevada - Reno
Bachelor of Science - International Business Management - Economics
University of Nevada - Reno
Honors Diploma -
Incline High School
- BLS
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