Summary
Overview
Work History
Education
Skills
Awards
References
Timeline
Generic

Esmeralda Otero

BUENA PARK,CA

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues for the best working environment.

Overview

3
3
years of professional experience

Work History

Barista/Trainer

Starbucks, Barista
02.2023 - Current
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Boosted company reputation by maintaining a clean, efficient, and inviting café environment.
  • Increased employee retention by fostering a positive, supportive work atmosphere.

Cashier/Prep Cook

Chubbee Monkee
08.2021 - 10.2022
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Contributed to resturants success by maintaining high standards of cleanliness throughout the facility.

Education

History

Cal State University of Fullerton
05.2024

History

Fullerton College
05.2022

High School Diploma -

Buena Park High School
05.2020

Skills

  • Fluent in Spanish
  • Leadership Experience
  • Dependable
  • Punctual
  • Very Adaptable

Awards

Seal of Biliteracy - Spanish

References

  • Laura Lucero, History Teacher, (626)399-1395
  • Lisa Scott, Teacher, (909)952-2442

Timeline

Barista/Trainer

Starbucks, Barista
02.2023 - Current

Cashier/Prep Cook

Chubbee Monkee
08.2021 - 10.2022

History

Cal State University of Fullerton

History

Fullerton College

High School Diploma -

Buena Park High School

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Esmeralda Otero