Esmeralda Perez Alvarez
Thornton,CO
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. A service-oriented mindset and dedicated to building long-term relationships with loyal customers.
Overview
2
2
years of professional experience
Work History
Digital Personal Shopper
Walmart
11.2022 - 08.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
Education
No Degree - Marketing And Finance
Community College of Denver
800 Curtis St Denver, CO 80204 High School Diploma -
Bruce Randolph High School
3955 N Steele St Denver, CO 80205 United States05.2024
Skills
- Customer Service
- Attention to Detail
- Planning and Organization
- Decision-Making
- Prioritizing Orders
- Upbeat and Outgoing Attitude
- Merchandise Selection
- Time Management
- Problem-Solving
- Organizational Skills
- Team building
- Task Prioritization
- closing procedures
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Digital Personal Shopper
Walmart
11.2022 - 08.2024
No Degree - Marketing And Finance
Community College of Denver
High School Diploma -
Bruce Randolph High School
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