Esmeralda Quijano
Chicago,IL
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Detail-oriented team player with strong organizational skills.
Overview
3
3
years of professional experience
Work History
Cashier
Dollar Tree
11.2020 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
- Demonstrated adaptability by working various roles as needed including cashiering and stocking shelves.
- Worked collaboratively within a diverse team of associates reflecting varied backgrounds and experiences.
Outside Sales Intern
TCG
05.2023 - 06.2023
- Supported the development of marketing materials to effectively showcase company products and services.
- Conducted product demonstrations, effectively showcasing features and benefits to potential buyers.
- Supported visual merchandising efforts, creating eye-catching displays that promoted key products.
- Contributed to marketing initiatives by distributing promotional materials at events and within the local community.
- Enhanced customer satisfaction with attentive service and quick resolution of complaints.
- Streamlined checkout process for smoother transactions and reduced wait times for customers.
Truck Loader
Ups Cach
10.2020 - 11.2020
- Increased delivery accuracy by double-checking shipment contents against packing lists prior to loading trucks.
- Reduced product damage during transport by ensuring proper stacking techniques were employed during the loading process.
- Contributed to a reduction in workplace injuries by diligently following safety guidelines and reporting potential hazards promptly.
- Successfully loaded various types of cargo such as pallets, crates, drums, and containers while maintaining compliance with regulations regarding hazardous materials handling.
Education
No Degree - Integrated Health Studies
University of Illinois At Chicago
Chicago, IL05.2024
High School Diploma -
Pritzker College Prep
Chicago, IL05.2020
Skills
- Customer Service
- Cash Register Operation
- Customer Assistance
- Product Recommendations
- Organizational Abilities
- Order Packaging
- Teamwork and Collaboration
- Refunds and Exchanges
- Merchandise Restocking
- Attention to detail
- Loading efficiency
- Package inspection
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Outside Sales Intern
TCG
05.2023 - 06.2023
Cashier
Dollar Tree
11.2020 - Current
Truck Loader
Ups Cach
10.2020 - 11.2020
No Degree - Integrated Health Studies
University of Illinois At Chicago
High School Diploma -
Pritzker College Prep
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