Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Esmeralda Tello

Cobleskill,NY

Summary

Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.

Overview

4
4
years of professional experience

Work History

Utility Worker

Cobleskill Auxiliary Services
04.2023 - Current
  • Streamlined dishwashing process, utilizing time-management skills to prioritize daily responsibilities effectively.
  • Optimized kitchen operations by regularly inspecting equipment for maintenance needs and reporting issues immediately to management.
  • Increased overall kitchen cleanliness, focusing on deep-cleaning tasks such as scrubbing floors, walls, and equipment surfaces regularly.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Removed trash and cleaned kitchen garbage containers.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.

Store Associate

Sherwin-Williams
11.2022 - 03.2023
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Utilized point-of-sale software proficiently, ensuring accurate transactions and efficient customer experiences at checkout.
  • Mixed paint colors to create custom blends, using paint mixing machine and spatulas.

Deli Associate

ANS Italian Pork Store
09.2019 - 10.2022
  • Increased deli sales through the effective promotion of featured items and specials.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
  • Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.

Education

High School Diploma -

Epic Highschool North
Richmond Hill, NY
06.2019

Skills

  • Customer Retention Strategies
  • Customer service excellence
  • Attention to detail
  • Interpersonal skills
  • Friendly and Helpful
  • Goal-Driven

Languages

Spanish
English

References

References available upon request.

Timeline

Utility Worker

Cobleskill Auxiliary Services
04.2023 - Current

Store Associate

Sherwin-Williams
11.2022 - 03.2023

Deli Associate

ANS Italian Pork Store
09.2019 - 10.2022

High School Diploma -

Epic Highschool North
Esmeralda Tello