Ethan Smith
Flower Mound,TX
Summary
Proactive and goal-oriented professional with strong time management and problem-solving abilities. Recognized for reliability, adaptability, quick learning, and skill application. Committed to fostering team success and contributing to organizational growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Specialist II
Select Medical
07.2023 - Current
- Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Developed effective improvement plans in alignment with goals and specifications.
- Developed and deployed enhancements based on stakeholders requirements
Support Specialist II
Select Medical
10.2021 - 07.2023
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Monitored systems in operation and quickly troubleshot errors.
- Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
NOC Technician
T-Mobile
08.2020 - 10.2021
- Installed and managed connected hardware and application components to assure nonstop environment operations.
- Established and maintained network systems using networking principles.
- Collaborated with Radio Access Technicians to support and maintain network components, monitor system traffic and manage connectivity services
Education
Computer Information Systems
North Central Texas College
Gainesville, TXSkills
- Network configuration
- Troubleshooting and diagnosis
- Pfsense
- Docker
- Python
- Business intelligence
- Network Security
- System administration
Certification
-
10 Hour General OSHA
-
Microsoft Office Specialist 2010
Projects
- Self host multiple docker containers for services ranging from cloud storage to password management.
- Firewall setup using Pfsense for network management.
- Nextcloud for cloud storage.
- Gitlab - Currently working on meeting summarization app coded in Python.
Timeline
Business Specialist II
Select Medical
07.2023 - Current
Support Specialist II
Select Medical
10.2021 - 07.2023
NOC Technician
T-Mobile
08.2020 - 10.2021
Computer Information Systems
North Central Texas College
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