Stephanie Espino
Baytown,TX
Summary
Dedicated Medical Assistant with proven expertise in patient care and customer service, honed at Dr. Akinyeye's clinic and Pirates Bay Waterpark. Skilled in HIPAA compliance, vital sign monitoring, and bilingual communication, ensuring high satisfaction rates and efficient medical support. Excelled in procedure assistance and direct patient interactions, significantly enhancing patient experience and operational efficiency.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Dr. Akinyeye
02.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including organizing and scanning documents
- Performed EKG, strep tests, flu tests, and urinalysis.
- Administered injections.
Guest Service Representative
Pirates Bay Waterpark
04.2021 - 09.2023
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- CPR certefied.
Education
Medical Assistant
Lee College
Baytown, TX02.2024
High School Diploma -
Robert E Lee High School
Baytown, TX2023
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- Direct Patient Care
- Procedure Assistance
- CPR
- Fluent in spanish
- Simple dressings
Accomplishments
- Recognized for going above and beyond the call of duty.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant
Dr. Akinyeye
02.2024 - Current
Guest Service Representative
Pirates Bay Waterpark
04.2021 - 09.2023
Medical Assistant
Lee College
High School Diploma -
Robert E Lee High School