Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Esraa Dirie

Burnsville,MN

Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Overview

3
3
years of professional experience

Work History

Pharmacy Technician

Walgreens
05.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Counted, measured and compounded medications following standard procedures.

Stocker

Menards
06.2021 - 01.2024
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Improved customer satisfaction by promptly locating items and providing product information.

Education

Bachelor of Arts - Biology, Society, And Environmental Sciences

University of Minnesota - Twin Cities
Minneapolis, MN
12.2025

Associate of Arts - Liberal Arts

Normandale Community College
Minneapolis, MN
05.2023

High School Diploma -

Burnsville High School
Burnsville, MN
05.2022

Skills

  • Problem-solving skills
  • Team Collaboration
  • Confidentiality and HIPAA
  • Workflow Optimization
  • Medication Dispensing
  • Pharmacology knowledge
  • Drug Inventory Control
  • Labeling Accuracy
  • Pharmaceutical Calculations
  • Interpreting and Processing Medication Orders
  • Medicare and Medicaid process
  • Drug Inventory Management
  • Advanced math skills

Accomplishments

    High honors graduate

    Processed and filled over 200 prescriptions per day.

Timeline

Pharmacy Technician

Walgreens
05.2023 - Current

Stocker

Menards
06.2021 - 01.2024

Bachelor of Arts - Biology, Society, And Environmental Sciences

University of Minnesota - Twin Cities

Associate of Arts - Liberal Arts

Normandale Community College

High School Diploma -

Burnsville High School

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Esraa Dirie