Essam Hafiz
Philadelphia,PA
Summary
Dynamic Regional Sales Director with an MBA and a proven track record of driving significant revenue growth in the tech industry. Expert in developing and executing strategic sales plans, consistently exceeding targets and expanding market share. Adept at leading high-performing teams, leveraging data-driven insights to optimize sales processes, and fostering strong relationships with key clients. Known for strategic vision, adaptability, and a commitment to delivering outstanding results in competitive markets.
Overview
7
7
years of professional experience
Work History
Regional Sales Director
Edmunds GovTech
Northfield, United States
10.2023 - Current
- Exceeded sales targets by an average of 25% over the past two years, driving a 30% revenue growth in my territory through strategic account management and targeted market expansion.
- Developed and executed a regional sales strategy that expanded market share by 50%, securing key contracts with top-tier clients, and enhancing brand presence across Texas.
- Leveraged CRM tools and data analytics to identify market trends and opportunities, optimizing sales processes and increasing lead conversion rates by 35%.
Business Development Representative
Edmunds GovTech
Northfield, United States
08.2022 - 09.2023
- Achieved 100% of sales quota within the first 6 months, rapidly advancing to exceed quota by 33% by the end of the fiscal year, demonstrating strong sales acumen and persistence in inside sales.
- Proactively sourced and nurtured a pipeline of high-quality leads, converting 40% into qualified opportunities, contributing significantly to overall team revenue goals.
- Collaborated closely with the sales team to develop tailored outreach strategies, resulting in a 25% increase in meeting bookings and a 20% improvement in lead-to-opportunity conversion rates.
- Utilized CRM tools to track and analyze customer interactions, optimizing follow-up processes, and enhancing customer engagement, which led to a 15% increase in repeat business.
Customer Success Manager
Edmunds GovTech
Northfield, United States
04.2021 - 07.2022
- Managed a portfolio of 300+ government software clients, achieving a 95% customer retention rate through proactive engagement, regular check-ins, and tailored success plans.
- Collaborated with cross-functional teams to ensure seamless onboarding and implementation of software solutions, reducing time-to-value by 30% for government clients.
- Conducted in-depth training sessions and workshops, empowering clients to maximize product usage and leading to a 25% increase in software adoption and utilization rates.
- Resolved complex technical issues and provided strategic guidance.
Sales Development Representative
Edmunds GovTech
Northfield, United States
02.2020 - 04.2021
- Generated over 200 qualified leads per month through targeted outreach and personalized communication, contributing to a 30% increase in sales pipeline growth.
- Consistently exceeded daily and weekly call and email targets, securing meetings with key decision-makers.
- Collaborated with the sales team to refine messaging and identify high-potential markets.
NAFTA Desk Intern
Embassy of Mexico
Washington D.C. Metro Area
03.2018 - 06.2018
- Advised on matters of tariffs, markets, and federal and foreign regulations between the United States and Mexico.
- Kept informed of international events and changes to laws and requirements that may impact operations.
Financial Analyst
National U.S.-Arab Chamber of Commerce
Washington, District Of Columbia
12.2017 - 03.2018
- Presented oral and written reports on general economic trends, individual corporations, and entire industries.
- Monitored economic, industrial, and corporate developments by analyzing information from financial publications and services, investment banking firms, government agencies, and company sources.
Education
MBA -
Stockton University
05.2022
Bachelor of Science - Finance
Stockton University
05.2018
Skills
- Leadership
- Teamwork and Communication
- Results-Orientated
- Adaptability
- Strategic Vision
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Regional Sales Director
Edmunds GovTech
10.2023 - Current
Business Development Representative
Edmunds GovTech
08.2022 - 09.2023
Customer Success Manager
Edmunds GovTech
04.2021 - 07.2022
Sales Development Representative
Edmunds GovTech
02.2020 - 04.2021
NAFTA Desk Intern
Embassy of Mexico
03.2018 - 06.2018
Financial Analyst
National U.S.-Arab Chamber of Commerce
12.2017 - 03.2018
MBA -
Stockton University
Bachelor of Science - Finance
Stockton University
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