Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Essance Peters

Lancaster,PA
Essance Peters

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
years of professional experience

Work History

CVS Pharmacy

Pharmacy Technician
09.2022 - 10.2024

Job overview

  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Brethren Village

Server
02.2019 - 08.2022

Job overview

  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Education

Linden Hall School For Girls
Lititz, Pennsylvania

High School Diploma
05.2021

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Workflow optimization
  • Insurance billing
Availability
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Timeline

Pharmacy Technician

CVS Pharmacy
09.2022 - 10.2024

Server

Brethren Village
02.2019 - 08.2022

Linden Hall School For Girls

High School Diploma
Essance Peters