Summary
Overview
Work History
Education
Skills
Timeline
Generic

Essante Peters

Spring,Tx

Summary

Developing effective partnerships within the business to help curtail loss from work related accidents and the. Managed 4 different areas that consisted of claims, receiving, safety audits, and loss prevention. Coordinated with law enforcement authorities in enforcing crime prevention and implementing security measures. Teaching and training 100+ store associates about loss prevention, fraud and safety awareness. Conducted monthly meetings related to sales, shrink and implementing the best practices to maintain profitability.

Overview

8
8
years of professional experience

Work History

Quality Assurance Specialist

D&J Cleaning Service
01.2020 - Current
  • Prepare and submit bids for contracts with government entities
  • Identified and reported building maintenance needs in assigned buildings and facilities
  • Training team members and new employees on quality standards, policies, and procedures
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies
  • Educated employees on specific QA standards and confirmed maintenance of standards
  • Maintain accurate records of inspections, test results, and quality audits

Asset Protection Manager

Walmart
06.2016 - 04.2023
  • Managed, Lead & supervised 4 different departments(Asset protection, claims, DSD, and host)
  • Verified receiving of merchandise, helping drive PI accuracy, and protecting merchandise from loss
  • Lead accurate, profitable, and compliant disposal of merchandise
  • Reviewing monthly charge back reports to make sure the store isn't incurring unnecessary expenses
  • Trained loss prevention staff, retail managers and store employees on loss control and prevention measures

Education

Information Technology

Purdue University Global

High School Diploma -

Houston Academy For International Studies
05-2010

Skills

  • SharePoint
  • Research
  • Correction action planning
  • Performance monitoring
  • Quality improvements
  • Collaboration skills

Timeline

Quality Assurance Specialist

D&J Cleaning Service
01.2020 - Current

Asset Protection Manager

Walmart
06.2016 - 04.2023

Information Technology

Purdue University Global

High School Diploma -

Houston Academy For International Studies
Essante Peters