Essence Cochran
Tuscaloosa,AL
Overview
6
6
years of professional experience
Work History
Cashier
Walmart
12.2022 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier
Arby's
05.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Assistant Secretary
Elementary School
01.2018 - 05.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed sensitive information with discretion, ensuring the confidentiality of company documents and communications.
- Ensured timely completion of projects by effectively prioritizing tasks and coordinating resources.
- Kept reception area clean and neat to give visitors positive first impression.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Education
Bachelor of Science - Public Health
The University of Alabama
Tuscaloosa, ALSkills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Time management skills
- Cash Register Operation
- Order Taking
- Records Maintenance
- Active Listening
- Retail Merchandising
Timeline
Cashier
Walmart
12.2022 - 11.2023
Cashier
Arby's
05.2022 - 05.2023
Assistant Secretary
Elementary School
01.2018 - 05.2019
Bachelor of Science - Public Health
The University of Alabama
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