Essence Mojet
Fort Worth,TX
Summary
Meticulous accounts payable specialist with advanced accounting, mathematical and software experience. Successful at keeping accounts current and accurate for compliant financial recordkeeping. Well-organized, diligent and focused professional.
Overview
3
3
years of professional experience
Work History
Accounts Payable Specialist
Standard Utility Construction
04.2023 - 06.2024
- Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Reduced invoice processing time with accurate data entry and timely vendor communication.
- Reached out to vendors and customers to verify information and follow up on client issues.
Customer Service Representative
Concentrix
05.2022 - 03.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Account Manager
Allied Universal Security Services
02.2021 - 04.2022
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Education
BBA - Accounting And Business Management
University of Houston - Downtown
Houston, TX06.2027
Skills
- Payment Processing
- Entry verification
- Data inputting
- Invoice Processing
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Call center experience
Timeline
Accounts Payable Specialist
Standard Utility Construction
04.2023 - 06.2024
Customer Service Representative
Concentrix
05.2022 - 03.2023
Account Manager
Allied Universal Security Services
02.2021 - 04.2022
BBA - Accounting And Business Management
University of Houston - Downtown
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