Essenci Harvey
Lithonia,GA
Summary
Renowned for meticulous attention to detail and a professional demeanor, consistently achieving goals. Efficient professional in data management, renowned for productivity and the ability to complete tasks swiftly. Possess specialized skills in accurate data entry, database management, and error detection and correction. Excel at time management, adaptability, and communication, ensuring seamless workflow and team collaboration.
Seasoned V.P. of Marketing with a proven track record at Legacy Elite Group LLC, adept in CRM management and partnership development. Excelled in creating impactful marketing materials and strategies, enhancing brand visibility, and leading high-performing teams.
Overview
14
14
years of professional experience
Work History
V.P. of Marketing
Legacy Elite Group LLC
Taylorsville, GA
04.2018 - 11.2024
- Led the development of all marketing materials including product brochures, website content, email campaigns, and promotional collateral.
- Negotiated contracts with third party vendors in order to secure cost savings without compromising quality standards.
- Developed and executed comprehensive marketing plans to increase brand awareness and generate leads.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Led on- and off-site customer support teams across multiple time zones.
Customer Service Representative
Astaria Communications Inc.
Atlanta, GA
04.2012 - 04.2018
- Used approved scripts to de-escalate angry customers during telephone interactions.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Reviewed existing information for accuracy and made necessary corrections.
- Maintained confidentiality of sensitive information entered into the system.
Data Entry Clerk
Aquafil USA
Cartersville, GA
09.2010 - 03.2012
- Researched and obtained further information for incomplete documents.
- Verified accuracy and completeness of data entry into the database system.
- Prepared source data by compiling necessary documents, files and information at start of each new project.
Education
High School Diploma -
Benjamin E. Mays High School
Atlanta, GA05-2009
Data Entry Certificate - Data Entry
Udemy
OnlineSkills
- Administrative support specialist
- Document processing
- Error identification
- Professional and mature
- Meticulous attention to detail
- Data accuracy
- E-commerce strategy
- Customer segmentation
- CRM management
- Partnership development
- Mobile marketing
- Proofreading
References
References available upon request.
Timeline
V.P. of Marketing
Legacy Elite Group LLC
04.2018 - 11.2024
Customer Service Representative
Astaria Communications Inc.
04.2012 - 04.2018
Data Entry Clerk
Aquafil USA
09.2010 - 03.2012
High School Diploma -
Benjamin E. Mays High School
Data Entry Certificate - Data Entry
Udemy
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