Desired Job Title
Employee Relations CoordinatorPeople Operations CoordinatorWork Type
Full TimePart TimeContract WorkLocation Preference
RemoteHybridOn-SiteLocation: Winter Garden, FL, US
Open to relocation: Yes
Open To Work
Essie Suarez Aleman
Winter Garden,FL
Work Preference
Summary
Pattern‑oriented communicator with a psychology background and experience managing sensitive, detail‑heavy workflows across multiple stakeholders. Known for calm clarity, documentation accuracy, and helping people feel supported in fast‑moving environments. Growing into Employee Relations, bringing emotional intelligence, structured problem‑solving, and a steady, human‑centered presence to employee experiences.
Overview
7
7
years of professional experience
Work History
Permit & Licensing Specialist
Helios Service Partners LLC
Remote
10.2023 - 04.2026
- Managed high‑volume permit and licensing cases with accuracy, discretion, and clear communication.
- Interpreted complex municipal requirements and translated them into simple, actionable steps for clients.
- Coordinated documentation across property owners, clients, and agencies while maintaining meticulous records.
- Improved permit turnaround by identifying documentation gaps early and preventing delays for clients and internal teams.
Permit Coordinator
Concurrent Group LLC
Sanford, FL
01.2022 - 07.2023
- Managed building and electrical permits from initiation through close‑out.
- Communicated with city and state officials to obtain required information and approvals.
- Provided administrative support including travel coordination, supply ordering, and client updates.
- Reduced processing time through consistent follow‑up with municipalities, resulting in faster approvals and fewer escalations.
Certified Nursing Assistant
CDR Maguire
Orlando, FL
12.2020 - 02.2022
- Administered PCR and antigen tests and prepared samples for lab shipment.
- Registered patients, gathered insurance details, and troubleshot technical issues.
- Trained new staff on testing procedures and documentation standards.
- Maintained smooth patient flow during peak testing periods by staying organized, steady, and efficient under pressure.
Administrative Assistant
RoofClaim.com
Lake Mary, FL
07.2019 - 11.2020
- Coordinated travel, interview days, fleet needs, and catering logistics.
- Managed office inventory and ordered marketing materials and supplies.
- Issued uniforms, business cards, and sales materials for new hires.
- Streamlined daily operations by organizing systems that reduced last‑minute issues and improved team coordination.
Bankruptcy Administrative Assistant
Alejandro River P.A.
Kissimmee, FL
02.2019 - 07.2019
- Prepared and organized documents for bankruptcy trustees and creditor meetings.
- Entered client data into Best Case software to generate petitions.
- Managed high‑volume calls and maintained bilingual communication with clients.
- Ensured accurate petitions through precise data entry and timely communication with trustees.
Education
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL05-2024
Associate of Arts - General Studies
Valencia College
Orlando, FL05-2017
Skills
- Documentation accuracy
- Case management
- Policy interpretation
- Empathetic communication
- Conflict‑aware problem‑solving
- Stakeholder coordination
- Workflow tracking
- Bilingual (English/Spanish)
- Microsoft Office Certified
Timeline
Permit & Licensing Specialist
Helios Service Partners LLC
10.2023 - 04.2026
Permit Coordinator
Concurrent Group LLC
01.2022 - 07.2023
Certified Nursing Assistant
CDR Maguire
12.2020 - 02.2022
Administrative Assistant
RoofClaim.com
07.2019 - 11.2020
Bankruptcy Administrative Assistant
Alejandro River P.A.
02.2019 - 07.2019
Bachelor of Science - Psychology
University of Central Florida
Associate of Arts - General Studies
Valencia College