Esteban Barrientos Oreamuno
San José
Summary
Senior Sales Development Representative and Digital Inside Sales Analyst with 8+ years of experience in sales, account management, and data analysis. Consistently recognized as a top performer at FEUJI, contributing significantly to company-wide results. Skilled in CRM optimization, digital sales strategies, customer success, and team leadership, with proven success in mentoring teams, driving measurable growth, and excelling in fast-paced environments. Fluent in English and Spanish, with strong communication skills and expertise in cross-functional collaboration.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Sales Development Representative (SDR)
Trinet
San José, Costa Rica
05.2025 - Current
- Consistently ranked among the top performers, contributing ~22% of all CR opportunities created, ~19% of all opportunities completed, and ~15% of RFPs company-wide.
- Developed and implemented targeted outreach strategies to engage prospective clients.
- Led prospecting efforts and managed the sales pipeline, ensuring timely qualification and follow-up.
- Collaborated with cross-functional teams to support prospects through the sales cycle, delivering accurate and timely quotes.
- Participated in team meetings to align sales strategies and improve processes, contributing to smoother workflows from initial contact to quote delivery.
- Trained and coached team members on CRM usage and sales best practices, improving efficiency and adoption across the team.
- Supported account management and customer success initiatives with data-driven insights and tailored solutions.
- Recognized for measurable impact across multiple categories and maintaining strong performance benchmarks.
Digital Inside Sales Representative Analyst
Accenture
Heredia, Costa Rica
08.2024 - 05.2025
- Managed digital sales strategies for high-profile accounts including Microsoft Azure and Marriott, achieving consistent sales growth.
- Developed and executed targeted sales campaigns, driving measurable increases in pipeline conversion.
- Conducted in-depth analysis of sales data to identify performance drivers and optimize results.
- Excelled in a fast-paced environment, consistently meeting and exceeding sales targets.
Strategic Financial Advisor
Vida Software & Media Int
Escazú, Costa Rica
08.2023 - 08.2024
- Conducted comprehensive debt analysis using detailed credit reports to identify key performance drivers.
- Designed and implemented tailored debt settlement strategies for US-based customers, improving retention and satisfaction.
- Achieved high success rates in debt settlements by following the full sales cycle and maintaining strong client relationships.
Supervisor, Trainer & L2 Sales Specialist
Support Services Group
Heredia, Costa Rica
09.2022 - 08.2023
- Consistently exceeded sales targets for a major US-based telecommunications client.
- Mentored and trained new hires, ensuring adherence to sales processes and boosting team performance.
- Led a team to surpass sales goals by leveraging data-driven strategies and performance metrics.
Logistics & Supply Chain Management (SCM)
Fresh Food Delivery
Heredia, Costa Rica
01.2019 - 05.2020
- Reduced lead times for product delivery through effective supplier communication and negotiation.
- Managed reporting tools to track inventory, monitor supplier performance, and analyze logistics operations.
- Collaborated with cross-functional teams to launch new products on time and within budget.
Education
Certificate of Technical Studies - Project Management
Universidad Fidelitas
San José, Costa Rica05-2027
Certificate of Technical Studies - Emergency Medical Technician
Universidad Santa Paula
San José, Costa Rica01-2027
Skills
- Sales Development & Account Management
- Customer Success Management
- CRM Optimization (Salesforce, HubSpot, Dynamics 365)
- Data Analysis & Performance Assessment (Tableau, Power BI)
- Team Leadership, Coaching & Training
- Agile / Scrum Methodologies
- Strategic Planning & Process Improvement
- Bilingual Communication (English/Spanish)
- Strategic prospecting
- Sales presentations
- CRM management
- Objection handling
Certification
- Scrum Fundamentals Certified
- Microsoft Licensing Specialist (Fundamentals, Dynamics 365, Developer Tools, CSP Program, Azure Solutions, Power Platform, Online Services, Select Plus, MPSA, On-Premises Products)
Timeline
Senior Sales Development Representative (SDR)
Trinet
05.2025 - Current
Digital Inside Sales Representative Analyst
Accenture
08.2024 - 05.2025
Strategic Financial Advisor
Vida Software & Media Int
08.2023 - 08.2024
Supervisor, Trainer & L2 Sales Specialist
Support Services Group
09.2022 - 08.2023
Logistics & Supply Chain Management (SCM)
Fresh Food Delivery
01.2019 - 05.2020
Certificate of Technical Studies - Project Management
Universidad Fidelitas
Certificate of Technical Studies - Emergency Medical Technician
Universidad Santa Paula