Esteban Enriquez
Othello,WA
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
9
9
years of professional experience
Work History
Account Manager
Oxarc
Moses Lake , WA
09.2017 - Current
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development and customer servicing.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Educated clients on new [Product or service] and updated account information to maintain high standards of client service.
- Capitalized on emerging trends in customer preferences and marketplaces.
- Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.
Sales Manager
A1 Industrial Supply
Hermiston, OR
02.2013 - 08.2017
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Targeted prospects in other territories through careful research of competitor products, services and trends.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Held weekly meetings with Salesman to identify techniques to overcome sales obstacles.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
Education
Associate of Arts - Received 28 Credits
BBCC
Moses Lake02.2002
GED -
Othello High School
Othello, WA02.1998
Skills
- Outbound Calls
- Overcoming Objections
- Critical Thinking
- Team Management
- Customer Relations
- Report Preparation and Analysis
- Qualifying Leads
- Customer Service
- Inside and Outside Sales
Languages
Spanish
Native or Bilingual
Timeline
Account Manager
Oxarc
09.2017 - Current
Sales Manager
A1 Industrial Supply
02.2013 - 08.2017
Associate of Arts - Received 28 Credits
BBCC
GED -
Othello High School
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