Esteban Garza
Apopka,FL
Summary
Adaptable individual with skill following instructions and tactfully resolving issues for unhappy customers. I have tried to learn every department in the company and i take pride in my work
Overview
11
11
years of professional experience
Work History
Senior Utility Technician
TECO Energy
Orlando, FL
07.2016 - Current
- Maintained a safe working environment for staff members through adherence to workplace safety protocols during all tasks related to utilities management.
- Monitored system operations to improve effectiveness, efficiency and regulatory compliance.
- Ensured compliance with industry regulations, maintaining accurate records of all maintenance and repair activities.
- Promoted a culture of continuous improvement within the utilities department by sharing best practices, learning from past mistakes, and implementing new technologies to enhance overall performance.
- Managed inventory of tools, parts, and supplies to guarantee uninterrupted workflow in the utilities division.
- Provided excellent customer service by addressing concerns from clients regarding their utility services promptly and professionally.
- Enhanced communication among team members by developing clear reports on completed tasks, ongoing projects, or upcoming maintenance schedules.
- Fulfilled work orders to cut on and cut off service.
- Reduced downtime by promptly troubleshooting and repairing utility systems malfunctions.
- Assisted in the training of new hires to ensure a skilled and knowledgeable workforce within the utilities department.
- Improved system efficiency by conducting regular maintenance on utility equipment and machinery.
- Updated technical knowledge continuously through participation in relevant workshops, conferences, or certifications programs specific to the Utility Technician profession.
Head Cook
Applebees
Kissimmee, FL
06.2013 - 07.2016
- Placed orders to restock items before supplies ran out.
- Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Efficiently handled high-volume service periods without sacrificing quality or consistency in food preparation.
- Managed kitchen staff, ensuring proper training and adherence to safety protocols for a safe working environment.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Monitored food preparation processes to maintain consistent taste, texture, and presentation of dishes.
- Mentored junior cooks, providing guidance on culinary techniques and fostering professional growth within the team.
- Reduced food waste by implementing inventory management systems and optimizing ingredient usage.
- Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
Education
No Degree - Auto Mechanics
Universal Institute Of Technology
Orlando, FLHigh School Diploma -
William R Boone High School
Orlando, FL05.2005
Skills
Quick at learning new skills
Good at calming customers down who are unhappy
Quick and efficient
I get very involved at anything i do
Take pride in my work
Timeline
Senior Utility Technician
TECO Energy
07.2016 - Current
Head Cook
Applebees
06.2013 - 07.2016
No Degree - Auto Mechanics
Universal Institute Of Technology
High School Diploma -
William R Boone High School