Esteban Gerena-Marcano
Lytle
Summary
Willing to take on any task to support team and help business succeed. Offers strong Multitasking and Customer Service abilities. Reliable candidate ready to take on challenges in a position using problem-solving and task prioritization skills to help team succeed.
Overview
6
6
years of professional experience
Work History
Crew Member
McDonalds
Alpine, Tx
04.2021 - 07.2025
- Prepared foods according to menu standards, safety policies, and company policies.
- Worked closely with managers and fellow crew members to prepare orders.
- Maintained high cleanliness and adhered to health code standards.
- Kept wait times low through fast order taking and payment processing.
- Prepared hot, fresh food for guests to meet brand standards.
- Uphold high professional standards in appearance and performance.
- Cross-trained in multiple positions to assist during busy periods.
- Addressed customers with friendly greetings and conversations.
- Delivered timely service and performed sanitation tasks.
- Used extensive crew training and ongoing monitoring to avoid critical service errors.
- Processed customer orders and payments quickly with efficient register operation.
- Resolved customer issues promptly, fostering a positive dining experience.
Pre Load
Ups
San Angelo, Tx
10.2021 - 03.2023
- Handled packages over 100+ pounds
- Handled hazmat's packages
- Moved at a quick and efficient pace while loading packages
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
Stocker
Porter's Thriftway
Alpine, Tx
09.2019 - 03.2021
- Rotated stock, faced products, and built attractive displays.
- Transported items using forklifts and pallet jacks.
- Kept shelves well-stocked with current merchandise for customers' convenience.
- Removed damaged or expired items from shelves to keep stock fresh.
- Worked closely with team members to process shipments and unload incoming trucks.
- Retained clean, neat aisles and removed debris from public areas.
- Promoted positive customer service by helping individuals locate desired items.
- Cleaned store after hours
Education
High School Diploma -
Alpine High School
Alpine, Tx05-2021
No Degree - English
Angelo State University
San Angelo, TX05-2028
Skills
- Cleaning
- Moving quick
- Customer service
- Social perceptiveness
- Task prioritization
- Multitasking
Timeline
Pre Load
Ups
10.2021 - 03.2023
Crew Member
McDonalds
04.2021 - 07.2025
Stocker
Porter's Thriftway
09.2019 - 03.2021
High School Diploma -
Alpine High School
No Degree - English
Angelo State University