Esteban Luviano

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

• Gathered information from prospective customers to identify solar energy needs.
• Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment via new system introduction.
• Gave smooth and successful presentations at customer locations.
• Discussed solar benefits with customers and drew comparisons with power company rates and drawbacks.
• Followed-up with warm prospects to deepen connections and convert leads.
• Called over 50 customers per day

• Coached new workers on store policies, pizza making, and dough preparation.
• Handled customer complaints professionally to prevent negative reviews or loss of business.
• Prepared fresh dough and other pre-made items, following store recipes to mix ingredients, allowing for sufficient rising or cooking and placing in cooler for storage until needed.
• Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.

While attending High School, I worked the weekend doing landscape for the neighbors.

• Handled hedge, bush, and shrub trimming.
• Developed and implemented strategies for pest and disease control.
• Maintained gardening tools by replacing blades and fluids.
• Planted bulbs, trees, bushes, and flowers for residential and commercial clients.