Summary
Overview
Work History
Education
Skills
Timeline
Generic

Estefani Garza

San Antonio

Summary

Dynamic customer service professional with proven sales techniques at La Familia Auto Insurance. Expert in regulatory compliance and CRM software, consistently enhancing customer satisfaction. Adept at problem-solving and business development, I thrive in fast-paced environments, ensuring seamless operations and fostering positive client relationships. Committed to delivering exceptional service and driving results.

Overview

5
5
years of professional experience

Work History

CSR, Sales

La Familia Auto Insurance
San Antonio
01.2020 - 04.2023
  • Responded promptly to all incoming sales inquiries from potential customers.
  • Followed up with customers to ensure their satisfaction with products or services they received.
  • Responded quickly and accurately to inquiries from clients regarding their coverage plans.
  • Participated in continuing education courses to stay current on industry trends and changes in regulations.

Customer Service Cashier

mcdonalsa
San Antonio
01.2018 - 02.2020
  • Resolved customer complaints in a professional manner.
  • Organized items purchased by customers according to their type or size for easy retrieval during checkout.
  • carried heavy more than 50 pounds myself

Education

High School Diploma -

Idea Eastside
San Antonio, TX
05-2022

Skills

  • Customer service
  • Sales techniques
  • Product knowledge
  • Regulatory compliance
  • CRM software
  • Data entry
  • Customer satisfaction
  • Problem solving
  • Call center experience
  • Microsoft Office Suite
  • Business development
  • Scheduling
  • Warehousing functions
  • Paperwork processing

Timeline

CSR, Sales

La Familia Auto Insurance
01.2020 - 04.2023

Customer Service Cashier

mcdonalsa
01.2018 - 02.2020

High School Diploma -

Idea Eastside

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