Estefani Marciano
Lafayette,IN
Summary
Proven leader with a track record of enhancing the dining experience at El Maguey Mexican Restaurant by expertly managing table turnover and ensuring order accuracy. Excelled in fostering team communication and resolving conflicts, boosting overall efficiency. Skilled in bilingual customer service and organization, I significantly contributed to a positive and efficient working environment.
Overview
6
6
years of professional experience
Work History
Waitress Supervisor
El Maguey Mexican Restaurant
05.2020 - Current
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Babysitter
Family and Friends
01.2019 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Education
Associates Degree - Education
Ivy Tech Community College of Indiana
Lafayette, IN05.2024
Skills
- Task delegation
- Complaint handling
- Order accuracy
- Sales promotion
- Bilingual
- Customer service
- Communication
- Organization
- Time management
- Patience
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Waitress Supervisor
El Maguey Mexican Restaurant
05.2020 - Current
Babysitter
Family and Friends
01.2019 - Current
Associates Degree - Education
Ivy Tech Community College of Indiana
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