Estefani Mazariegos-Carrillo
Los Angeles,CA
Summary
Skilled in managing patient services with a focus on delivering exceptional customer care. Background includes handling patient inquiries, scheduling appointments, and explaining medical procedures clearly to patients. Strengths lie in multitasking, problem-solving and maintaining confidential records securely. Contributed to improving patient satisfaction scores in previous roles by fostering effective communication between patients and healthcare providers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Case Manager
Yagoubzadeh Law Firm
Beverly Hills, CA
07.2024 - 05.2025
- Utilized case management software and databases for efficient information tracking.
- Provided referrals to appropriate medical, mental health, and social services.
- Advocated for clients by obtaining information regarding treatment options and clinical status.
- Prepared and presented case reports and summaries to stakeholders and management.
- Scheduled appointments, ensured that their medical needs were met with the corresponding medical treatment
- Reviewed medical reports to determine how medical treatment should progress
Administrative Assistant
All Nation Security Services
Los Angeles, CA
03.2022 - 07.2024
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Maintained and updated employee databases, with any necessary documentation.
- I answered questions from employees regarding company policy and procedure.
- Provided administrative support for the company, scheduling potential candidate interviews and verifying documents
Education
Bachelor of Arts - History
UCLA
Los Angeles, CA06-2024
Associate of Arts - Social Sciences
Pasadena City College
Pasadena, CA06-2024
Skills
- Client relations
- Effective communication
- Conflict resolution
- Data entry
- Scheduling and planning
- Records management
Accomplishments
- The President's Volunteer Service Award
Certification
- BLS Certification
- Microsfot Word
- Microsoft Excel
Languages
Spanish
Professional
Timeline
Case Manager
Yagoubzadeh Law Firm
07.2024 - 05.2025
Administrative Assistant
All Nation Security Services
03.2022 - 07.2024
Bachelor of Arts - History
UCLA
Associate of Arts - Social Sciences
Pasadena City College
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