Estefania Camacho
Astoria,NY
Summary
Proven to excel in high-pressure environments, I enhanced guest experiences at Riviera Maya by leveraging exceptional customer service and adept cash handling skills. Collaborated effectively with teams to surpass service goals, demonstrating a strong work ethic and memory retention. My background ensures efficient, quality service delivery, aligning with employer needs for dynamic, results-driven professionals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Riviera Maya
2021.10 - 2023.10
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Barista
Noisette French Pastry
2018.02 - 2019.11
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Controlled line and crowd with quick, efficient service.
- Collaborated with team members to deliver timely and accurate orders during peak hours.
Education
English As A Second Language -
Hunter College of The City University of New York
New York, NY04.2017
Bachelor of Arts - Fine Arts
Universidad Jorge Tadeo Lozano
Bogota, Colombia08.2014
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
Certification
Certified CPR Infant & Adult First Aid
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Riviera Maya
2021.10 - 2023.10
Barista
Noisette French Pastry
2018.02 - 2019.11
English As A Second Language -
Hunter College of The City University of New York
Bachelor of Arts - Fine Arts
Universidad Jorge Tadeo Lozano
Certified CPR Infant & Adult First Aid
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