Estefano Aguirre
Salt Lake City
Summary
Reliable server with solid background in providing high-quality service in busy restaurant environments. Skilled in multitasking and maintaining positive dining experience for guests. Demonstrated expertise in handling customer inquiries and resolving issues promptly and efficiently. Proven ability to collaborate with team members and adapt to fast-paced settings.
Proven in enhancing customer satisfaction and streamlining operations, I excelled at Jinya, Ramen Bar by leveraging strong organizational skills and proficiency in POS system operation.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Restaurant Server
Jinya, Ramen Bar
10.2024 - 01.2025
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Greeted new customers, discussed specials, and took drink orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Expeditor/Restaurant Server
Rosewood Lake Tahoe
04.2024 - 09.2024
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Enhanced communication between departments to ensure seamless order management and fulfillment.
- Improved delivery times by closely monitoring and prioritizing urgent orders.
Front Desk Agent
Elevated Properties
11.2023 - 03.2024
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Education
Bachelor of Science - Cyber Security
Ensign College
Salt Lake City, UT06-2027
Skills
- Customer satisfaction
- Order taking
- Organization
- Guest service
- Cash handling
- POS system operation
- Table setting
- Alcohol service
Certification
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Professional Working
Timeline
Restaurant Server
Jinya, Ramen Bar
10.2024 - 01.2025
Expeditor/Restaurant Server
Rosewood Lake Tahoe
04.2024 - 09.2024
Front Desk Agent
Elevated Properties
11.2023 - 03.2024
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
Bachelor of Science - Cyber Security
Ensign College
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