Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Estefany Gonzalez Estrada

Albuquerque,NM

Summary

Dedicated cashier with proven skills in customer service, cash handling, and team collaboration. Committed to enhancing customer satisfaction through prompt issue resolution and exceptional service.

Overview

5
5
years of professional experience

Work History

Cashier

Jersey Jacks
01.2023 - Current
  • Processed transactions accurately and efficiently using point-of-sale systems.
  • Provided exceptional customer service, resolving inquiries and issues promptly.
  • Oversaw organization and maintenance of cash register area to ensure optimal cleanliness and functionality.
  • Assisted in training new cashiers on operational procedures and customer interaction techniques.
  • Greeted customers entering store and responded promptly to customer needs.
  • Monitored inventory levels, restocking supplies as needed to enhance service efficiency.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.

Drive-Thru Cashier

Burger King
02.2021 - 12.2022
  • Processed customer orders efficiently using point-of-sale systems.
  • Managed cash transactions accurately while maintaining a balanced drawer.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Collaborated with team members to optimize drive-thru operations during peak hours.

Education

High School Diploma -

Technology Leadership High School
500 Marble Ave, Albuquerque, NM 87110
05-2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Order taking
  • Cash register operation
  • Cash handling
  • Team collaboration
  • Refunds and exchanges
  • Cash drawer balancing
  • Sales expertise
  • Empathy and patience
  • Credit card processing
  • Sales transactions
  • Honest and dependable

Languages

Spanish
Full Professional
English
Professional Working

Timeline

Cashier

Jersey Jacks
01.2023 - Current

Drive-Thru Cashier

Burger King
02.2021 - 12.2022

High School Diploma -

Technology Leadership High School