Summary
Overview
Work History
Education
Skills
Timeline
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Estefany Rodriguez

MIRAMAR ,FL

Summary

Adept Barista with a proven track record at pura vida MIAMI, showcasing expertise in espresso machine operation and exceptional up-selling techniques. Excelled in enhancing menu offerings through coffee tasting evaluations and consistently exceeded customer expectations by resolving inquiries, leading to a notable improvement in customer satisfaction. Skilled in latte art and maintaining dining room standards, demonstrating both hard and soft skills in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Barista

pura vida MIAMI
Fort Lauderdale, FL
10.2024 - Current
  • Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Participated in coffee tasting and evaluation to enhance product knowledge and menu development.
  • Memorized official and off-menu coffee and tea preparations.
  • Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.

Barista SERVICIO AL CLIENTE

ALPISTE
REPUBLICA DOMINICANA , SANTIAGO
01.2023 - 08.2024
  • Created promotional displays for advertising special events or promotions at the cafe.
  • Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.

ENCARGADA

KALDI COFFEE
REPUBLICA DOMINICANA, SANTIAGO
08.2022 - 09.2023
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Facilitated team meetings and workshops to align on goals and strategies.

BARISTA ENCARGADA

EL EXTRAÑO JOSE
REPUBLICA DOMINICANA , SANTIAGO
02.2019 - 02.2022
  • Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.

Education

EDUCACION INICIAL

UNIVERSIDAD AUTONOMA DE SANTO DOMINMGO
REPUBLICA DOMINICANA
12-2023

Skills

  • Espresso machine operation
  • Tea expertise
  • Latte art
  • Dining room maintenance
  • Soft selling
  • Up-selling

Timeline

Barista

pura vida MIAMI
10.2024 - Current

Barista SERVICIO AL CLIENTE

ALPISTE
01.2023 - 08.2024

ENCARGADA

KALDI COFFEE
08.2022 - 09.2023

BARISTA ENCARGADA

EL EXTRAÑO JOSE
02.2019 - 02.2022

EDUCACION INICIAL

UNIVERSIDAD AUTONOMA DE SANTO DOMINMGO
Estefany Rodriguez