Estefany Siete Cortes
Kearns,UT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's
West Jordan, UT
08.2022 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
Picker/Packer
Sephora Distribution Warehouse
Salt Lake City, UT
06.2022 - 08.2022
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
- Contributed to warehouse efficiency by collaborating with teammates on load planning, space optimization, and material handling procedures.
- Increased customer satisfaction by carefully inspecting items for damages or defects before packaging and shipping.
- Minimized product returns due to incorrect shipments by double-checking packed items against order specifications prior to dispatching parcels.
- Facilitated seamless order fulfillment with proper preparation of shipping documents, including invoices, packing slips, and waybills.
Manager/Crew Member
Little Caesars Pizza
Kearns, UT
03.2021 - 06.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
High school diploma -
Granger High School
West Valley City, UT06.2022
Skills
- Warehouse Experience
- Order Picking
- Shipping & Receiving
- Bilingual
- Customer service
- Managing money
- Fluent in two languages
- Customer Service
- Teamwork and Collaboration
- Time Management
- Cash Handling
- Customer Engagement
- Taking Orders
- Integrity and Honesty
- Learning Agility
- Resilience and persistence
- Visual Communication
- Order Management
- Language translation
- Fluent Bilingualism
- Adaptable to routines
Additional Information
Completed a dental assisting course at West Mountain Dental Assisting Academy in Riverton, Utah.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Crew Member
McDonald's
08.2022 - Current
Picker/Packer
Sephora Distribution Warehouse
06.2022 - 08.2022
Manager/Crew Member
Little Caesars Pizza
03.2021 - 06.2021
High school diploma -
Granger High School