Estefany Rubi Buezo Ortiz
Houston,TX
Summary
Dynamic professional with proven customer service and problem-solving skills honed at El Rey Meat Market. Excelled in teamwork, adapting to varied roles from cashier assistant to game operator, enhancing customer satisfaction and operational efficiency. Skilled in cash handling and fostering positive client interactions, ready to bring dedication and expertise to a forward-thinking team. Dedicated and responsible retail professional with demonstrated skills in processing payments, restocking shelves and promoting sale items.
Overview
10
10
years of professional experience
Work History
Cashier Assistant
El Rey Meat Market
05.2024 - 10.2024
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Cleaned and sanitized cashier workstation and scanning area.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Removed trash, swept, and mopped floors for professional appearance.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
Receptionist
Onilda Modista Alterations
03.2015 - 10.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Game Operator
Houston Rodeo
02.2023 - 03.2023
- Streamlined communication between players and support staff for quicker issue resolution.
- Increased customer satisfaction by providing timely and professional assistance to players.
- Collaborated with other team members to improve overall game quality and functionality.
- Trained new Game Operators, ensuring consistent quality across our workforce.
Education
High School Diploma -
Heights High School
Houston, TX05-2023
Skills
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Patience and Empathy
- Cash handling expertise
- Store Cleaning
- Basic Math
- Critical Thinking
- Merchandise Restocking
- Front Desk Operations
- Grocery bagging
- Honest and Dependable
- Adaptable and Flexible
- Customer Assistance
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier Assistant
El Rey Meat Market
05.2024 - 10.2024
Game Operator
Houston Rodeo
02.2023 - 03.2023
Receptionist
Onilda Modista Alterations
03.2015 - 10.2023
High School Diploma -
Heights High School
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