Summary
Overview
Work History
Education
Skills
Certification
Additional Information - Reference
Work Availability
Timeline
AdministrativeAssistant
Estela Garza Canales

Estela Garza Canales

Pearsall,TX

Summary

Results-oriented professional with 7+ years of experience and a proven knowledge of communication, conflict resolutions, & high quality service all around. Strong interpersonal skills and understands best practices for dealing with difficult and challenging situations. Aiming to leverage my skills to successfully fill this role at your company.

Overview

7
7
years of professional experience
2
2
Certification

Work History

Resident Supervisor

Core Civic
Dilley
03.2021 - Current
  • Mediated conflict to provide safe and secure environment through policy enforcement
  • Assessed crisis management and intervention during emergency situations
  • Provided safety of residents in housing areas, at meals, recreation and during all other phases of activity in the Residential Center
  • Executed assignment to a variety of posts including, but not limited to, Central Control, Housing Units, Kitchen, Medical, Intake, etc
  • Demonstrated excellence in knowledge, problem solving and work performance over all.

Enumerator

U.S Census Bureau
08.2020 - 10.2020
  • Interviewed residents in a timely and professional manner in assigned areas, explaining the purpose of the Census, answering their questions, and recording answers
  • Responsible for canvassing neighborhoods, then documenting and reporting the information by using smartphones provided by the Census
  • Maintain and submit records of hours worked, miles driven, and expenses incurred on the job
  • Collected demographic, economic and housing data on behalf of the U.S Census Bureau.

Customer Service Associate

Lowe's Home Improvement
10.2017 - 11.2019
  • Processed accurate and efficient sales, issued credit or full refund for customer returns and reported on product defects or damages
  • Skilled in Inventory Replenishment Team (IRP) to update departments and managers on product availability and pricing
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Pharmacy Clerk

UMC Pharmacy
01.2018 - 06.2018
  • Maintained accurate records of prescriptions filled for patients by completing pharmacy log and updating customer accounts
  • Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and will-calls for customers
  • Completed cash register transactions by handling credit and cash payments using pharmacy register systems
  • Established and maintained patient profiles, updating organizational database with current information.

Education

High School Diploma -

CC Winn High School

Skills

  • Critical thinking
  • Adaptability
  • Reliable
  • Multi-tasking
  • Problem Solving
  • Dependable
  • Goal-Oriented
  • Professional
  • Bilingual English-Spanish

Certification

First Aid/CPR Certified

OSHA 30 - General Industry

Additional Information - Reference

Reference: Veronica Balleza

E: vrballeza4@gmail.com

P: (830) 374-6112

R: Former Supervisor of Census Bureau

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Resident Supervisor

Core Civic
03.2021 - Current

Enumerator

U.S Census Bureau
08.2020 - 10.2020

Pharmacy Clerk

UMC Pharmacy
01.2018 - 06.2018

Customer Service Associate

Lowe's Home Improvement
10.2017 - 11.2019

High School Diploma -

CC Winn High School

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Estela Garza Canales