Estela Garza Lopez
Eagle Pass,US
Summary
Versatile professional experienced in overseeing and coordinating organizational operations across multiple departments. Well-versed in process optimization, performance management, and team coordination. Adept at developing and implementing strategies to improve efficiency, reduce costs and increase profitability. A motivated, collaborative with excellent problem-solving, communication and interpersonal skills.
Overview
5
5
years of professional experience
Work History
PRC Travel Clerk 1
Kickapoo Traditional Tribe Of Texas
Eagle Pass
09.2025 - Current
- Coordinated travel arrangements for staff, ensuring compliance with organizational policies.
- Monitored and maintained accurate records of employee travel activities and expenditures.
- Provided support during audits by preparing comprehensive travel documentation and reports.
- Attended industry conferences as a representative of the agency, networking with peers and staying current on best practices.
- Managed client payments and maintained accurate financial records, ensuring timely billing and payment collection.
911 Dispatcher
Frio County Sheriffs Office
Pearsall, TX, US
03.2025 - 06.2025
- Researched criminal history data utilizing law enforcement databases; provided necessary information to officers in the field.
- Dispatched appropriate resources to respond to emergency situations.
- Ensure accurate data entry into databases for record keeping purposes.
- Operated workstation comprised of multiple computer systems, telephone systems & geographical.
- Maintained a calm and composed demeanor in high-pressure situations, fostering a collaborative environment with first responders.
Travel Analyst
MVM INC
Remote
08.2024 - 03.2025
- Coordinate and schedule ground, lodging, flight itineraries for staff/client transportation meeting Policy Standards.
- Strong data entry and computer skills in typing, including Excel, Outlook and internal company systems.
- Ability to prioritize work, meet stringent deadlines, work under pressure, balance multiple tasks and work in a team environment.
- Streamlined scheduling processes for travel itineraries, enhancing operational efficiency and ensuring compliance with company policy standards.
- Collaborated with leadership to address trip-related issues, fostering a proactive approach that led to improved travel experiences for staff and clients.
Resident Supervisor
CORE CIVIC
Dilley, US
03.2021 - 08.2024
- Specialized skills in Medical such as, keyboarding/typing, data entry, updating organizational database with current information, receptionist, filing and retrieval of information to and from supporting medical staff.
- Monitor security cameras all while issuing property, filing documentation, conducting radio traffic, answering phones calls, and assisting/support direct supervisors with day-to-day work.
- Executed assignment to a variety of posts including, but not limited to, Central Control, Housing Units, Dining, Medical, Intake, etc.
- Demonstrated excellence in knowledge, problem solving and work performance over all.
- Fostered a safe living environment by mediating conflicts and enforcing policies, resulting in enhanced resident satisfaction and community trust.
Education
High School Diploma - undefined
CC Winn High School
Eagle Pass, Tx05.2017
Skills
- Critical/Analytical thinking
- Multi-tasking
- Problem Solving
- Continuous improvement
- Data Entry
- Integrity
- Attention to detail
- Teamwork and collaboration
LANGUAGES
English Native
Spanish Proficient
ADDITIONAL INFORMATION
- Certifications
- First Aid/CPR Certified
- OSHA 30 - General Industry
- TCIC/TLETS Full Access Operator
Timeline
PRC Travel Clerk 1
Kickapoo Traditional Tribe Of Texas
09.2025 - Current
911 Dispatcher
Frio County Sheriffs Office
03.2025 - 06.2025
Travel Analyst
MVM INC
08.2024 - 03.2025
Resident Supervisor
CORE CIVIC
03.2021 - 08.2024
High School Diploma - undefined
CC Winn High School