Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Estela Raymundo

San Diego,CA

Summary

Results-driven and motivated customer service enthusiast with over 20 years of experience seeking to leverage experience and leadership skills in a new growing environment. Sustained extensive training in hospitality principles in high-pressure, fast-paced environments. Detailed-oriented with exceptional instincts for meeting high expectations and delivering service standards.

Overview

25
25
years of professional experience

Work History

Shipping and Receiving Clerk

Ups Store
07.2022 - Current
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Do clerical job, fax, copy, printing and scanning.

Sales Associate

MCCS Miramar
05.2001 - 09.2024
  • Ensured effective customer communication to maintain customer satisfaction and loyalty. Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items. Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices, delivered details regarding latest promotions to increase sales

Advertising Intern

San Diego County Times
07.2007 - 08.2008
  • Developed promotional programs to optimize revenue levels. Sold print, online, niche publication, newspaper inserts, direct mail and related printed products. Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients

Sales Supervisor

Celcomm
02.2006 - 08.2007
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members. Set travel arrangements and gathered documents for management and executive staff meetings and trips. Assisted team members with special projects by coordinating records and resources to meet expected requirements.

Deli Associate

Miramar Comissary
03.2000 - 04.2003
  • Packaged and stored food products appropriately to ensure proper handling and preservation. Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products. Managed customer service by training staff, overseeing operations and resolving issues quickly. Managed sampling program to introduce customers to new products

Education

Computer Programming

Woman University
Manila
01.1986

Foreign Service, Hotel Management

University of Manila
Manila
01.1985

High School Diploma - undefined

Carlos P. Garcia
Manila
01.1982

Skills

  • Problem analysis
  • Problem-solving
  • Efficient communication
  • Attention to detail
  • Inventory control
  • Store maintenance
  • Time management
  • Building customer loyalty
  • Interpersonal skills
  • Project management
  • High-energy attitude
  • Clerical and in-store support
  • Organizational strengths
  • Easy to learn
  • Positive attitude

Accomplishments

  • Achieved Result by completing Task with accuracy and efficiency.
  • Complete customer service training.
  • Documented and resolved Issue which led to Results.

Timeline

Shipping and Receiving Clerk

Ups Store
07.2022 - Current

Advertising Intern

San Diego County Times
07.2007 - 08.2008

Sales Supervisor

Celcomm
02.2006 - 08.2007

Sales Associate

MCCS Miramar
05.2001 - 09.2024

Deli Associate

Miramar Comissary
03.2000 - 04.2003

Computer Programming

Woman University

Foreign Service, Hotel Management

University of Manila

High School Diploma - undefined

Carlos P. Garcia
Estela Raymundo