Summary
Overview
Work History
Education
Skills
Timeline
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Estella Terry

Coldspring,TX

Summary

Well-qualified Office Personnel with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

15
15
years of professional experience

Work History

Dispatcher

Self
06.2021 - Current
  • Communicate with drivers and personnel to coordinate timely delivery of goods and materials.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Directed dispatching, routing, and tracking 4 freight vehicles.
  • Maintain professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Communicated with warehouse staff to facilitate proper loading and unloading of orders
  • Generated reports to track deliveries and maintain proper records and documentation
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers
  • Monitored and tracked dispatch communication systems
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns

Property Manager Office Administrator

Foubister Estates
03.2010 - Current
  • Administered operations to handle needs of more than 31 tenants across 47 property units including vacant lots
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
  • Edited documents to improve accuracy of language, flow, and readability.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Reconciled account files and produced monthly reports.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.

Lab Assistant/Laboratory Phlebotomist

Hospitals And Outpatient Laboratories
06.2018 - 08.2023
  • Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
  • Recorded and analyzed data to produce reports of results.
  • Maintained lab by calibrating equipment and cleaning surfaces and items used.
  • Managed specimen sample handling, receiving, storage and inventory.
  • Demonstrated flexibility working in fast-paced and ever-changing environment.
  • Acquiring approval from insurance policies and coding appropriately.
  • Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance.

Administrative Assistant

Leons Collision Restoration
01.2009 - 11.2016
  • Executed record filing system to improve document organization and management.
  • Scheduling repair timelines and order parts and supplies.
  • Receiving payments and keeping track of daily sales, bank deposits

Education

Associate of Applied Science - Certified Medical Assistant

College of Healthcare Professionals
Houston, TX
01.2017

Certification - Phlebotomy Certification

Pharmacy And Phlebotomy Technical Institute
Beaumont, TX
06.2015

High School Diploma -

Coldspring/Oakhurst ISD
Coldspring TX
08.1997

Skills

  • Database Management
  • Service Coordination
  • Customer Relations
  • Administrative Support
  • Organizational Skills
  • Data Entry
  • Attention to Detail
  • Project Management
  • Time Management
  • Bookkeeping Basics
  • Real Estate Knowledge
  • Scheduling and Planning

Timeline

Dispatcher

Self
06.2021 - Current

Lab Assistant/Laboratory Phlebotomist

Hospitals And Outpatient Laboratories
06.2018 - 08.2023

Property Manager Office Administrator

Foubister Estates
03.2010 - Current

Administrative Assistant

Leons Collision Restoration
01.2009 - 11.2016

Associate of Applied Science - Certified Medical Assistant

College of Healthcare Professionals

Certification - Phlebotomy Certification

Pharmacy And Phlebotomy Technical Institute

High School Diploma -

Coldspring/Oakhurst ISD

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Estella Terry