Estella M Alejo
Liberty Hill
Summary
Accomplished Certified Medical Assistant with expertise in patient care and workflow organization at Whitestone Pediatrics. Enhanced patient safety by adhering to infection control protocols and improved patient flow, reducing wait times. Proficient in HIPAA compliance and electronic health records, with strong communication skills and a commitment to patient education and satisfaction.
Overview
16
16
years of professional experience
Work History
Certified Medical Assistant
Whitestone Pediatrics
05.2010 - Current
- Administered vaccines and medications following established protocols and guidelines.
- Assisted in patient examinations, ensuring comfort and accurate documentation of medical histories.
- Managed appointment scheduling, optimizing patient flow and reducing wait times for families.
- Educated patients and caregivers on treatment plans, enhancing understanding and compliance with health recommendations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Education
Associate of Science - Certified Medical Assistant
Everest Institute
Austin, TX09-2008
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Patient care
- Clinical documentation
- Medication administration
- Electronic health records
- Vital sign monitoring
- Sterilization techniques
- Patient documentation
- Wound care
- Patient assessments
- Inventory and supply management
- Attention to detail
- Triage assessment
- Patient education
- Safety compliance
- Verbal and written communication
- Blood pressure measurement
- Injection administration
- Workflow organization
- Sample collection procedures
- Customer service
- Vital signs monitoring
- EMR / EHR
- Medical terminology knowledge
- Reliable team player
- Patient flow management
- CPR
- First aid
- Procedure assistance
- Reliable transportation
- Conversant in [languages]
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Certified Medical Assistant
Whitestone Pediatrics
05.2010 - Current
Associate of Science - Certified Medical Assistant
Everest Institute