Detail-oriented professional with experience in ride operations and safety compliance. Known for quick decision-making and fostering teamwork, contributing to an exceptional guest experience and maintaining operational efficiency.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Ride Operator
Six Flags
11.2024 - Current
Operated multiple rides while ensuring guest safety and adherence to operational procedures.
Monitored ride performance and addressed minor mechanical issues to maintain optimal guest experience.
Provided exceptional customer service by assisting guests with questions and concerns regarding ride operations.
Conducted safety checks and inspections, ensuring compliance with company policies and industry regulations.
Responded promptly to incidents and emergencies, demonstrating quick decision-making under pressure to ensure guest well-being.
Ride Operator
Disneyland Resort
07.2024 - 10.2024
Demonstrated excellent multitasking abilities while operating multiple rides within assigned areas during busy park hours.
Developed ride cleanliness protocol, maintaining impeccable ride presentation and hygiene standards.
Streamlined the loading process by directing riders effectively onto their designated seats or platforms swiftly but safely.
Fostered communication between ride operators and other amusement park personnel to support operations.
Lifeguard
Aimbridge Hospitality
01.2024 - 07.2024
Ensured guest safety by monitoring waterslide operations and enforcing safety protocols.
Conducted routine maintenance checks on waterslides to ensure operational efficiency.
Collaborated with team members to maintain cleanliness and organization of waterslide area.
Resolved guest inquiries and concerns promptly, fostering a positive environment for visitors.
Contributed to overall park cleanliness by participating in regular trash removal efforts throughout the facility grounds.
Food and Beverage Cashier
Disneyland Park
08.2021 - 05.2023
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawers and balanced registers daily.
Assisted guests by providing menu information and answering inquiries.
Recommended food and beverage items to enhance customer experience.