Estephany Martinez
Norwalk,CA
Summary
Detail-oriented Licensed California Pharmacy Technician with over 3 years of experience in medication dispensing within fast-paced environments. Expertise in prescription processing, medication preparation, quality assurance, inventory control, and regulatory compliance. Collaborates effectively with pharmacists and healthcare professionals to enhance patient safety. Bilingual in English and Spanish.
Overview
4
4
years of professional experience
1
1
Certification
2
2
Languages
Work History
Pharmacy Technician
B&B Pharmacy
Bellflower, CA
07.2023 - Current
- Process and accurately fill 150+ prescriptions daily while maintaining patient safety and dispensing accuracy.
- Collaborate with pharmacists to prepare and dispense medications in accordance with physician orders and pharmacy regulations.
- Assisted with controlled medication inventory and maintained compliance with pharmacy procedures and documentation requirements.
- Enter prescription orders, patient information, and medication records using DigitalRx and Parata PASS pharmacy software.
- Process insurance claims for Medicare, Medicaid, and commercial plans, resolving billing issues to prevent delays in medication access.
- Prepare compounded medications, including creams, ointments, lotions, suspensions, and oral solutions.
- Manage medication inventory by receiving shipments, restocking shelves, monitoring expiration dates, rotating stock, and removing expired inventory.
- Maintain proper medication storage conditions and ensure compliance with pharmacy safety and regulatory requirements.
- Assist 50+ patients daily by answering prescription questions, coordinating refills, and providing professional customer service.
- Communicate with prescribers' offices to clarify prescriptions, refill requests, and insurance-related issues.
- Train and mentor new pharmacy technicians on workflow, pharmacy software, and standard operating procedures.
- Maintain compliance with HIPAA, state pharmacy regulations, and patient confidentiality standards.
Order Picker
Fashion Nova
Santa Fe Springs, CA
12.2022 - 05.2023
- Accurately picked orders from shelves and organized them for delivery.
- Maintained quality control standards with strong attention to detail.
- Used barcode scanners to ensure accurate order fulfillment.
- Moved cartons and totes from conveyor belts onto pallets and carts.
Package Handler
FedEx
Anaheim, CA
06.2022 - 11.2022
- Safely lifted up to 50 pounds repeatedly.
- Loaded and unloaded packages from trucks while consistently meeting deadlines.
- Followed all safety regulations and procedures.
- Collaborated with team members to complete assigned tasks efficiently.
Education
Pharmacy Technician Diploma -
American Career College
Anaheim, CA10-2023
High School Diploma -
Norwalk High
Norwalk, CA06-2022
Skills
- Medication dispensing
- Order processing
- Medication safety
- Non-Sterile Compounding
- Claims resolution
- Pharmacy systems
- Inventory management
- Medication Storage & Handling
- Regulatory compliance
- HIPAA compliance
- Patient Care & Customer Service
- Pharmacist Collaboration & Team Support
- Prescription documentation management
- Workflow prioritization
- Pharmacy Operations
Certification
- Licensed California Pharmacy Technician (Active)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Pharmacy Technician
B&B Pharmacy
07.2023 - Current
Order Picker
Fashion Nova
12.2022 - 05.2023
Package Handler
FedEx
06.2022 - 11.2022
Pharmacy Technician Diploma -
American Career College
High School Diploma -
Norwalk High